Patient Service Coordinator

Vanderbilt University Medical Center Job Opportunity

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary

The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he / she advocates for patient in resolution of concerns and complaints.

Core Accountabilities

• Organizational Impact : Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving / Complexity of work : Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge : Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction : Provides guidance to entry level co-workers.

Core Capabilities

Position Qualifications

Responsibilities : Relevant Work Experience Experience Level : 2 years Education : High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.