Administrative and Office Support Student Trainee

Summary

We are offering you an opportunity to join a diverse team of talented and dedicated technical professionals and have your career "take off" via the Federal Aviation Administration's Gateways Internship Program.

The Administrative and Office Support Student Trainee is responsible for assisting in administrative and office support work as it relates to management, program and administrative analysis, and process evaluation.

Duties

The student trainee will perform a mixture of routine and somewhat complex tasks under the general direction of a manager, project / program manager, team leader, or other more experienced employee.

The work activities typically support the work of other employees and contribute to the activities of the organizational unit.

The student works with teams working on mission-related projects. Engages in meaningful learning and development activities while applying basic knowledge and limited experience forecasting, monitoring, coordinating and control of assigned inventory items required for the effective and efficient maintenance and operation of the NAS.

Assists manager and other employees in day-to-day operations.

Works with more experienced team members in compiling and consolidating data, computing or verifying the accuracy of budget data and inform more experienced team member, team lead, project / program manager or manager of discrepancies.

Identifies discrepancies and data omissions and regularly refers these problems and work issues to a manager, project / program manager, team leader, or more experienced employee for guidance.

Receives detailed instructions from a manager, project / program manager, team leader, or more experienced employee as to performing specific tasks such as, searching historical files for readily available background information such as recent staff or function changes, organizational charts, mission and function statements, and position descriptions.

Supports higher level employees in the design of organization and workflow charts, using graphic design software.

Assists and supports the day-to-day operation by monitoring supply support effectiveness, cost and pricing information and financial data.

Identifies problems and areas of improvement to manager or higher-level employees. Assists with tracking fiscal data using a variety of automation tools such as US Band, Castle, Travel (E2).

Uses one or more established automated logistics and financial systems to enter and retrieve factual information, gather data for use in reports, charts or graphs.

Assists in maintaining filing systems, supplies, equipment, and publications; help to ensure office handbooks, orders, directives are maintained and kept current, as directed.

Contacts are primarily internal to one organizational unit to share basic information and to receive guidance. In some areas, may have limited contacts with external customers.

Stays alert to changing customer needs and challenges, seeking and using customer feedback and suggestions to enhance effectiveness.

Work is reviewed regularly during assignments and at completion to ensure timeliness and all aspects of quality.