Data Center Global Account Director

Data Center Global Account Director

Eaton's ES AMER Sector Integration division is currently seeking a Data Center Global Account Director.

Location Preference : Primary : The individual will work on a hybrid schedule from either Beachwood, OH or Moon Township, PA. Secondary : Remote work is acceptable if the individual is located near an international airport, preferably on the East Coast, within the Eastern Time Zone. However, we welcome applicants from all U.S. time zones and are open to anyone located within the United States.

The expected annual salary range for this role is $158,249.97 - $232,099.96 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You'll Do

Position Overview : The Global Account Director for Data Center is an executive role responsible for managing some of Eaton's most critical multinational clients relationships. This position ensures strategic alignment between customer priorities and Eaton's roadmap, fostering growth, profitability, and long-term, sustainable partnerships across global markets. Acts as the exclusive Global Account Manager for top-tier accounts, while GAM responsibilities are shared for accounts of lower strategic importance.

The role requires swift resolution of high-level escalations and the ability to drive commercial success across multiple regions. Success in this role demands a strong blend of commercial insight, operational excellence, cross-cultural fluency, and inspirational leadership to deliver outstanding client experiences and business results.

Responsibilities include understanding the assigned account's business drivers, decision-making processes, and purchasing behaviors to lead the development and delivery of tailored value propositions and precise solution proposals. This includes offering Eaton's full portfolioproducts, systems, software and servicesand, where applicable, the comprehensive ONE EATON portfolio, encompassing global UL and IEC products.

Key Responsibilities

• Strategic Account Management :
• Develop, implement, and execute comprehensive account strategies tailored to each global client, ensuring alignment with their business goals and company capabilities.
• Act as a trusted advisor to C-level executives and key decision-makers, cultivating long-term relationships that foster loyalty and mutual success.
• Identify opportunities for account expansion, cross-selling, and upselling in collaboration with solution architect teams, product, marketing, and operational teams.
• Provide specific Voice of Customer feedback to appropriate product, system, solution and service business leaders for future product development, quality, modification, customer satisfaction and other purposes
• Ensure necessary regional and local account sales, service & support resources are assigned, engaged in execution of the account plan, actively and with agreed priority
• Resolve any resource misalignment or account priority issues with the appropriate regional or local resource structural manager.
• Lead Customer Quarterly Business Review (QBR) activities for assigned account.
• Revenue Growth & Profitability :
• Drive sustainable revenue growth by proactively identifying and converting new business opportunities within existing global accounts.
• Monitor, analyze, and report on account performance, including financial forecasting, budgeting, and KPIs, ensuring profitability and efficiency.
• Negotiate and renew contracts, expanding scope where possible while safeguarding company interests and client satisfaction.

Project Leadership & Delivery Excellence :

Stakeholder Engagement & Communication :

Market & Industry Intelligence :

Compliance & Governance :

Team Leadership & Development :

Qualifications

Basic Qualifications

Preferred Qualifications

Additional Information

Working Conditions & Travel

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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