Customer Recall Agent

A company is looking for a Proactive Customer Recall Agent (Remote - Indiana).

Key Responsibilities

Make outbound calls and emails to vehicle owners and dealerships regarding safety recalls

Provide excellent customer service and represent a major domestic auto manufacturer

Assist with team projects and offer timely solutions through various communication channels

Required Qualifications

One or more years of customer service experience

High school diploma or equivalent

Must be an Indiana resident with high-speed internet access

Able to work shifts Monday to Friday, 9 a.m. - 9 p.m. Eastern time

Must maintain a secluded and distraction-free work environment