Sr MGR Project Management

Senior Manager, Enterprise Telecom

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Responsible for leading a team of project managers. The team will be responsible for defined business value delivered on time and on budget, and with stable operation. Senior Manager will be supporting enterprise customers in a segment between fully custom and large-scale accounts including hyperscalers. The team manages onboarding and delivery for a wide range of enterprise telecom products, including Voice, DWDW, and IP VPN.

The Main Responsibilities

• Lead a team of project managers who are technical experts, orchestrating and supporting their work across diverse enterprise deployments
• Oversee customer-facing projects, including onboarding and service delivery, ensuring successful execution and problem-solving
• Monitor and analyze KPIs and metrics (e.g., using Power BI) to track progress and delivery outcomes, and communicate results
• Assess project plans and progress, collect, consolidate, and review status reports as needed, as well as review status with project leaders on a continuous basis
• Support end-to-end project planning, risk identification, dependency tracking, issue identification and change management on projects
• Sets and controls standards and mentors project managers to improve delivery of projects on time and within budget, given scope and known risks
• Continually identifies opportunities for innovation and improvement within projects as well as across Infrastructure Shared Services

What We Look For in a Candidate

10+ years of relevant experience

Bachelor's degree in related field or equivalent education and experience

5+ years' management experience with the ability to drive team success and handle people leadership as the primary focus

Experience leading multiple complex customer facing projects in the technology industry

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges : $129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.