Client Success Director-Life Sciences

Client Success Director-Life Sciences

IMO Health is a clinical data intelligence business improving how data is used across the healthcare landscape. Combining rich, highly nuanced medical terminology, extensive domain knowledge, and artificial intelligence (AI), we expertly structure and operationalize clinical data to generate sharper insights and inform more intelligent decision-making.

As a Client Success Director for Life Sciences, you'll partner with pharma, biotech, device, and research clients to unlock the full potential of IMO Health's data normalization, NLP, and trial enablement solutions advancing real-world evidence generation and accelerating clinical development. You'll build trusted relationships, drive adoption, and deliver measurable outcomes that enhance research quality, streamline study execution, and support regulatory and commercial success.

For all IMO Health positions, if you live in the Greater Chicagoland Area, Houston, TX, or Roseville, CA, you'll be expected to work from any IMO Health office 2 days per week.

Impact You'll Make :

• You'll ensure high levels of client satisfaction and loyalty, leading to increased retention and reduced churn.
• You'll drive the effective adoption and utilization of solutions to maximize client value and achieve measurable outcomes.
• You'll identify opportunities for upselling and cross-selling, contributing to revenue growth and expanding client relationships.

What You'll Learn :

What You'll Do :

What You'll Need :

$125,000 - $175,000 a year

Compensation at IMO Health is determined by job level, role requirements, and each candidate's experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process.

IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health's Careers Page.