Customer Experience Specialist

A company is looking for a Customer Experience Specialist responsible for managing customer relationships and addressing inquiries in a timely manner.

Key Responsibilities

Process and support customer inquiries related to their dedicated market

Answer calls and handle email inquiries, providing effective customer service

Coordinate with different departments to resolve customer requests efficiently

Required Qualifications

1+ years of customer service experience in an office environment

Preferred experience in manufacturing or logistics

Comfortable using Microsoft Excel

Ability to work in a hybrid environment (part-time remote and part-time in office)

Demonstrated adaptability and flexibility in a fast-paced work environment