Commercial Engineer

Overview

Xtrac is the world's leading designer and manufacturer of specialist transmissions with customers including Formula One, Le Mans, IndyCar and NASCAR. We supply transmissions for high-performance cars and are at the forefront of the transition to electric and hybrid propulsion.

Xtrac has a new partnership with Zoerkler, a specialist in gear manufacture and precision engineering, to support ambitious growth plans and deliver world-class transmission components and systems.

About the Role

To provide forecast, sales and technical support to US customers in order to achieve sales through meeting customer expectations and to enforce Xtrac's position as a world leader in Motorsports Transmissions.

Day to Day

• To establish, maintain and manage a strong working relationship with new and existing customers, at all levels.
• To process and manage internal forecast, customer quotations and orders including leading customer communications.
• To support Buildshop service activity by maintaining an up-to-date service schedule and advising customers on recommended part replacements.
• To manage customer projects throughout the business in a co-ordinated, focused, structured and well controlled manner, using the designated tools and processes, including :
• Timely order processing and issue of associated paperwork
• Co-ordination of engineering (Requests for Change) and manufacturing involvement via Proj-X (Xtrac's internal project management & reporting software)
• Project timing, with changes cleared, documented, and communicated
• Project specification, ensuring what was ordered is delivered
• Progress and Race reporting on the project via Proj-X
• To answer customer enquiries within specified business sector.
• Technical problem solving, including reviewing car data.
• To support new proposals in a structured and timely manner, following the departmental systems.
• To provide input to the costing process on pricing, and decide commercial terms with Vice President.
• To build and develop relationships internally with other members of the Project Team, in particular Planning Specialists and Design Engineers.
• To liaise with the Divisional Controller and the Customer to ensure that the account is kept up to date, and within agreed credit limits.
• To liaise with Stores and the Inventory Controller as required to despatch assemblies and components, to include the method of despatch, ensuring that the customer is charged for this service appropriately.
• To provide to the customer technical documentation to include parts and price lists, technical bulletins where appropriate.
• To provide event support, as required for NASCAR which would include track support for approximately 15 races.
• To proactively pursue generation of leads and subsequent quotations in formula, both for core and complementary product.
• To attend annual Review Meetings and agree annual objectives and a Personal Development Plan (PDP).
• To support Xtrac's SQCDP, Quality and departmental meetings.
• To support the development of Xtrac's technical processes and procedures.
• To liaise with Demand Planning and Supply Planning to ensure on-time supply of parts and maintain adequate stock levels to satisfy customer requirements.
• To support Xtrac ISO9001 and ISO27001 accreditation requirements by reviewing and updating site-specific documentation such as Work Instructions, Customer Forms, Buildsheets, etc. as required.
• To observe the Health and Safety rules at all times.
• To follow the company quality procedures.
• To carry out any reasonable additional duties as requested by management.

About You

E=Essential D=Desirable

Education, Qualifications and Training

Student of Automotive or Mechanical Engineering

Educated to degree level

Knowledge

High level Microsoft Office suite (Excel, Word, PowerPoint, Teams)

Knowledge of business operating systems i.e. ERP / MRP

MS Project

Experience

Motorsport, Automotive or Mechanical Engineering sector

Commercial experience with Customer Management

Project Management

Skills / Abilities

Preparing proposals / quotes

Excellent oral and written communication skills

Initiative and enthusiasm

Ability to work constructively under pressure

Ability to work to tight deadlines

Strong motivational skills and good project management ability

Ability to build strong working relationships- externally and internally

Flexible approach to work

Excellent interpersonal skills

Awareness of confidentiality

Special Requirements of the role

Travel as required (within the USA and Europe)

Driving licence

Summary of Benefits

Applications will only be considered from candidates that have US Citizenship or relevant authorisation to live and work in the US.

About Xtrac

Here at Xtrac, we are one of the world's leading manufacturers of Motorsport and High-Performance Automotive Transmission Solutions. Our products are used internationally across the most prestigious motorsport events so naturally we have a passion for winning and continuously improving, whether that be our products, our people, or our business. Our vision is to transform into a world class high performance automotive supplier whilst retaining our position as a world leader in motorsport, so now is the time to join our journey, make an impact and contribute to the success of our future.

What makes us who we are is our people. We share behaviours and values to ensure Xtrac remain world class and have a culture that delivers!

We are… Accountable, Externally Focused, Yearn to Learn

If you're looking for an exciting new opportunity, you could be just what Xtrac are looking for.

DEI Statement

Xtrac believe that diversity is not only a fundamental value but also a key driver of innovation, growth and success. We are committed to fostering an inclusive workplace where all employees feel valued, respected and empowered to contribute their unique perspectives and talents.

We celebrate diversity in all its forms, including race, gender, sexual orientation, age, religion disability and veteran status. We recognise that diverse teams are more creative, collaborative and effective in solving complex problems and driving positive change.

Xtrac are dedicated to creating a culture of belonging where everyone can thrive and reach their full potential. We actively promote diversity and inclusion through recruitment, training and development, and advancement opportunities for all employees. By embracing diversity and fostering inclusivity, we not only strengthen our organisation but also enrich the experience of our employees and the communities we serve.

Join us at Xtrac and be part of a diverse and inclusive team that values and celebrates the unique contributions of every individual. Together we will drive innovation, excellence and success.

Company benefits include

Pension Contribution

Life Assurance

Private Health Care

Eye Care Assistance

Cycle to Work Scheme

Company Events

On-site Parking

Reward & Recognition Incentives

Flexible Working for Some Roles

Salary Sacrifice Electric Car Scheme

Free Safety Workwear

Apply Now

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At Xtrac we are committed to creating a diverse and inclusive workforce and an environment where people can come to work to be themselves. We collect information about job applicants to ensure that we are attracting a diverse candidate pool, and we use that information to assess if applications and success rates reflect the targets we have set ourselves. This information is held anonymously, confidentially and separately to the remainder of your application and is in no way used to make any recruitment decisions.

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