Job # ES25078
Job Title Technical Services Sales Manager
Office Location Houston, TX or Roanoke, VA preferred
Business Function / Department Industrial Systems / Technical Services Port Solutions
Sales Territory, if applicable Global
General Role Description
Develop and implement commercial and technical strategies for current and potential clients for technical services in the port solutions industry segment on a rolling 18-month cycle to deliver orders budget
Role Accountabilities
- Identify, establish contact, and develop relationships with a network of purchase influencers within current and potential client organizations to position the Company to create and bid for their opportunities
- Identify technical client needs and engage internal resources to ensure integration of commercial offering with client expectations
- Develop and implement sales and business plans and strategies at strategic accounts
- Create and lead the tactical plan for pursuing projects at approved accounts
- Build industry and client awareness of the Company's products and services via presentations at conferences, trader shows, and client meetings
- Develop and communicate opportunity forecasts and sales plans to business unit and Company management
- Ensure timely, accurate, and thorough creation, review, and submission of commercial and technical proposals
- Prepare and deliver presentations at technical conferences and meetings with clients at client sites, as assigned
- Utilize successful order closing strategies to secure orders
- Effectively position Company products and services as the solution to client needs
- Recommend and implement risk assessment and abatement plan to meet project targets
- Solicit current and potential client needs, document and communicate them to manager
- Provide pre-sales technical assistance to clients and partners, such as reviewing written proposals and specifications and conducting product and service presentations
- Proactively communicate, cooperate, and provide commercial and technical support to sales channel partners on all sales activities
- Collaborate with sales and service partners, end users, and Company personnel to develop and enhance productive relationships
- Identify, resolve, and communicate resolution on customer issues, escalating unresolved issues to immediate manager
- Produce and maintain records of opportunities, proposals, contracts, projects, and business activities per corporate guidelines
- Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and customer relationship issues to business unit and Company management
- Identify opportunities and provide recommendations to business unit for improvements in sales management processes
- Identify and recommend new and / or enhanced products or service feature needs by soliciting feedback from clients, monitoring industry trends, and tracking the competitive environment to drive business growth
- Feedback product and service concerns to appropriate management personnel for continuous improvement
- Review sales literature for technical accuracy
- Prepare commercial and technical service proposals meeting client and business requirements and review with ISBU Managers / Stakeholders
- Provide technical guidance in the preparation, review, and final commercial proposal generation to clients
- Track competitor's offerings, assess client situations and propose competitive options applicable to the client's individual needs
- Lead contract negotiations as necessary
- Travel to client locations, both locally and regionally, in support of sales opportunities
- Communicate client service needs to manager to ensure integration of commercial offering with client expectations
Requirements
General Employee Accountabilities
Bring full effort to bear on tasks assigned by managerGive manager best adviceGive earliest notice when work cannot be delivered as specifiedCooperate and collaborate with peers and interact cross-organizationally as specified by managerExemplify Company Core Values : Integrity, Client Focus, Team Orientation, and Personal CommitmentComply with all Company policies, practices, and procedures and all regulations and lawsRecommend viable improvements proactivelyEnsure effective utilization of business tools and processesMinimum Qualifications
Bachelor's degree or equivalent via education and / or work experience2 years' experience in technical sales, technical client service, project support, or application engineering experience in a commercial environmentDemonstrated experience in business-to-business sales in the port industryDemonstrated experience supporting clients in the port industryDemonstrated experience with industry procurement processesDemonstrated experience with client specifications review and proposal developmentDemonstrated success in achieving annual orders budgetDemonstrated presentation skillsDemonstrated negotiation skillsDemonstrated successful working relationships with clients, suppliers, and other internal and external contactsDemonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skillsDemonstrated continuous improvement in areas of responsibilityProficiency in Word, Excel, and OutlookAvailability to travel, domestically and internationally, up to approximately 50%, with limited noticeAbility to climb and work at heights up to approximately 175 feetPreferred Qualifications
2 years' experience with drive, control, and automation systems in the industry segmentDemonstrated success achieving annual orders budgets of $8M-$12MDemonstrated success closing solutions contracts in excess of $3MDemonstrated experience in sales activities related to multi-million-dollar projects or systemsSuccessful existing relationships with purchase influencers at TMEIC client and potential client organizationsProficiency with a CRM toolFluency in language(s) spoken in assigned geographic areaDemonstrated experience with developing service concepts, client specifications review, proposal development, and contract development and negotiationsDemonstrated experience developing and writing specifications and proposalsLink to TMEIC Corporation Americas website : https : / / www.tmeic.com / . To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO / AA / M / F / Vet / Disability Employer