Overview
Business Unit : The Peninsula Beverly Hills
Location : Beverly Hills
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
Responsibilities
- Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
- Act as the primary point of contact for guest inquiries, requests, and issues
- Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
Qualifications
Strong communication skillsExperience in customer service in a luxury hotel or other luxury customer service environmentAn open and flexible schedule with the ability to work on the weekends and holidaysKnowledge of Opera system a plusBenefits
100% company-paid medical, dental and vision coveragePaid time offComplimentary employee mealsComplimentary car parking (onsite)Complimentary bicycle parking (onsite)Bus transit reimbursementComplimentary uniform launderingDiscounted and complimentary room nights at The Peninsula Hotels50% restaurant discountWe are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
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