Talent.com
Remote Service Desk Analyst

Remote Service Desk Analyst

VirtualVocationsSpringfield, Massachusetts, United States
3 days ago
Job type
  • Full-time
  • Remote
Job description

A company is looking for a Remote Service Desk Analyst.

Key Responsibilities

Serve as the first point of contact for technical support in a 24 / 7 service desk environment

Track, triage, and resolve technical support tickets related to AWS, Azure, and OCI environments

Manage account lifecycle issues in a secure, cloud-based environment

Required Qualifications

High school diploma or GED

Ability to pass Public Trust background and credit check

6 years of technical support experience in a call center environment in lieu of a degree

Proven hardware / software troubleshooting experience

Proficiency using and supporting common corporate applications, browsers, networks, and antivirus software

Create a job alert for this search

Service Desk Analyst • Springfield, Massachusetts, United States

Related jobs
  • Promoted
Sales Representative (Remote)

Sales Representative (Remote)

American Income LifePelham, MA, US
Remote
Full-time
A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Service

Remote Customer Service

Professional Career SolutionsHolyoke, Massachusetts
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk Agent

Service Desk Agent

VirtualVocationsSpringfield, Massachusetts, United States
Full-time
A company is looking for a Service Desk Agent to manage customer service requests and incidents.Key Responsibilities Manage the full lifecycle of incidents and service requests from internal and ...Show moreLast updated: 30+ days ago
IT Support / Help Desk Analyst

IT Support / Help Desk Analyst

Global Help Desk Services, Inc.Rocky Hill, Connecticut, United States
Part-time
Quick Apply
IT Help Desk Analyst (IT Support).This is a technical support position.Expected Hours (subject to change) : .Part-Time Open Position(s) : Mon-Thu 7 : 00a-11 : 00a except Tue 8a-12p.We are a growing techni...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Analyst

Help Desk Analyst

VirtualVocationsHartford, Connecticut, United States
Full-time
A company is looking for a Help Desk Analyst I.Key Responsibilities Provide telephone support for end users on hardware, software, and application issues Evaluate user needs and coordinate with ...Show moreLast updated: 30+ days ago
Bilingual Help Desk Analyst

Bilingual Help Desk Analyst

Global Help Desk Services, Inc.Rocky Hill, Connecticut, United States
Full-time
Quick Apply
Bilingual (Spanish / English) IT Help Desk Analyst (IT Support).This is a technical support position.Expected Hours (subject to change) : . We are a growing technical help desk outsourcer that believes ...Show moreLast updated: 30+ days ago
  • Promoted
IT Service Desk Technician

IT Service Desk Technician

VirtualVocationsSpringfield, Massachusetts, United States
Full-time
A company is looking for a Service Desk professional to support enterprise users across the globe.Key Responsibilities : Serve as the first point of contact for inbound IT support via phone, email...Show moreLast updated: 30+ days ago
  • Promoted
Exception Desk Analyst

Exception Desk Analyst

VirtualVocationsSpringfield, Massachusetts, United States
Full-time
A company is looking for an Exception Desk Analyst to manage guideline exception requests and support various teams within the organization. Key Responsibilities Review and disposition guideline e...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Service Desk Analyst Hybrid (Charlestown MA)

Service Desk Analyst Hybrid (Charlestown MA)

Beth Israel Lahey HealthWaterbury, CT, US
Full-time
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.This opportunity is On-Site with potential for a Hybrid Schedule.Onsite training in C...Show moreLast updated: 15 hours ago
  • Promoted
Travel Telemetry RN

Travel Telemetry RN

Medical SolutionsPalmer, MA, US
Full-time
Medical Solutions is seeking a travel nurse RN Telemetry for a travel nursing job in Palmer, Massachusetts.Job Description & Requirements. We’re seeking talented healthcare professionals w...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Service Desk Analyst

Service Desk Analyst

GKN AerospaceNewington, CT, US
Full-time
GKN Aerospace is reimagining air travel : going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportun...Show moreLast updated: 15 hours ago
Senior Analyst Team Lead – Beacon Systems

Senior Analyst Team Lead – Beacon Systems

Innovim Technology SolutionsCT, United States
Full-time
Quick Apply
Senior Analyst Team Lead Beacon Systems (Remote) .Show moreLast updated: 2 days ago
  • Promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data AnnotationHolyoke, Massachusetts
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 30+ days ago
  • Promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data AnnotationHolyoke, Massachusetts
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 30+ days ago
  • Promoted
Implementation Analyst

Implementation Analyst

VirtualVocationsHartford, Connecticut, United States
Full-time
A company is looking for an Implementation Analyst - Payer Configurations & QA.Key Responsibilities Configure, implement, and support software system integration projects, including end-to-end te...Show moreLast updated: 30+ days ago
  • Promoted
Deal Desk Analyst

Deal Desk Analyst

VirtualVocationsHartford, Connecticut, United States
Full-time
A company is looking for a Deal Desk Analyst to manage the deal desk function and support internal stakeholders through process improvements. Key Responsibilities Operate the deal desk function, e...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk Team Lead

Service Desk Team Lead

UMass AmherstAmherst, MA, United States
Full-time
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and c...Show moreLast updated: 3 days ago
  • Promoted
Remote Commercial Banking Analyst - AI Trainer

Remote Commercial Banking Analyst - AI Trainer

Data AnnotationHolyoke, Massachusetts
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 30+ days ago