Office Manager / Events & Culture Coordinator
Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world's best restaurants and their customers. Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.
Blackbird is looking for an Office Manager / Events & Culture Coordinator who will be responsible for overseeing daily office operations while leading the planning and execution of internal and external events that strengthen company culture and brand presence. The ideal candidate for this role has a balance of operational excellence and creative flair - someone who thrives in creating seamless workplace experiences and memorable events. In this role, you will be responsible for delivering a world-class employee experience by creating a happy, productive, and welcoming environment for our team.
Responsibilities
- Assist with the successful transition to our new NYC office, including logistics planning, vendor coordination, networking / IT / AV setup, and change management
- Manage the day-to-day office operations, site-based team member communications, relationships with building management and vendors, and owning office-related budgets, orders, and inventory
- Plan, coordinate, and execute internal company events such as team on / offsites, celebrations, all-hands meetings, swag, and employee engagement activities
- Support external event planning - including talent brand and community events - to enhance Blackbird's visibility and relationships
- Serve as a go-to resource for team members on all things related to the office and core equipment (e.g. laptops)
- Partner with internal teams to ensure a smooth onboarding and offboarding experience for all team members
- Support the logistics of onsite visits from team members, candidates, and other external visitors
- Provide light administrative support, including task and equipment tracking, and assisting with prioritization of daily activities
Requirements
Proven experience in office management and event coordination, workplace operations, employee experience, or a related role, ideally within a fast-paced or startup environmentExceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and pivot quickly as neededStrong project management skills with experience coordinating vendors, budgets, and timelines for both internal and client-facing eventsA genuine passion for creating great workplace experiences; you're the type of person who remembers birthdaysHigh level of discretion and sound judgment when handling sensitive employee or company informationComfortable working independently, proactively, and with a "no task too small" mentalityAble and excited to work full-time from our NYC officeNice to Haves
Experience in hospitality, event production, or brand marketingBackground in coordinating restaurant, hospitality, or community-based eventsFamiliarity with tools for event planning, communication, or office operations (e.g., Notion, Google suite, etc.)Pay Transparency Notice & Benefits
Depending on your work location and experience the target annual salary for this position can range from : $80,000-$90,000 USD. Disclosure in accordance with New York City's Pay Transparency Law.
Meaningful equity stake in a rapidly growing company backed by top-tier investors (4-year vesting with 1-year cliff)Premium health benefitsFSA / HSA options and additional health resources (TalkSpace, OneMedical, Teladoc)Flexible time off policy to support work-life balance401(k) retirement savings plan via EmpowerMonthly commuter benefit + monthly phone budgetAnnual learning and development stipendTeam offsites in New YorkBlackbird Special Perks
Quarterly budget to experience our restaurant partners firsthandAnniversary travel benefits that get better over timeBlackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.