LensCrafters - Licensed Assistant Manager

LensCrafters - Licensed Assistant Manager

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

Major duties & responsibilities include : delivering quality & improvement to meet or exceed all key performance indicators (KPIs); demonstrating understanding of retail business & the capability to transfer knowledge to superior sales & business results; supporting the store manager in diagnosing the business & leveraging the synergies of Retail, Lab & Doctor to drive positive results; supporting store business plans to maximize sales & profit; partnering with store manager to lead a team through strong knowledge & skills; providing training & guidance to team members; delivering clear & constructive feedback in a timely manner; informing store manager of any situation that may require any development or disciplinary action of others; supporting recruiting, helping select high caliber team & creating talent pipeline; following guidelines to optimally staff store; showing great pride in the store appearance & executing visual directives; striving to maintain positive working relationship with doctors; adhering to & ensuring compliance of team to Company policies & procedures; anticipating problems before they occur; performing & understanding administrative duties; maintaining a safe working environment for all; working a flexible schedule, including nights & weekends.

Under current & valid state Opticianry license perform the following : providing expertise & product knowledge on lens choices based on the patient's vision needs & doctor prescription; adjusting & / or repairing eyewear; presenting and dispensing eyewear & creating a lasting impression; performing accurate digital measurements.

Basic qualifications include : high school graduate or equivalent; current & valid state Opticianry license; 1+ year(s) management / supervisory experience with direct reports; knowledge of retail operations, processes & policies; strong basic math skills; familiarity with cash register, computers & calculators; strong command of the English language for all written correspondence & oral communication; strong communicator & listener; demonstrated high-level of selling skills; proven ability to problem solve.

Preferred qualifications include : college degree or equivalent; previous experience in leadership position within retail & customer service industry; knowledge of basic optics; knowledge of current store merchandise; state licensure (if applicable) & / or ABO Certification in non-licensed states; Brand Final Inspector Certification; Brand Quality, Fitting & Adjusting Program.

Pay Range : 26.46 - 39.43

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.