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Patient Service Representative-Bilingual
Patient Service Representative-BilingualMonument Staffing • Boston, MA, United States
Patient Service Representative-Bilingual

Patient Service Representative-Bilingual

Monument Staffing • Boston, MA, United States
15 days ago
Job type
  • Full-time
Job description

Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.

The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.

  • Must be fluent in Mandarin OR Arabic
  • This a hybrid position requiring 4 days onsite, 1 WFH (after the training / probationary period).
  • Must be able to commute to Boston (parking is limited but very accessible via public transportation).

Key Responsibilities

  • Patient Services Support- Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
  • Administrative Tasks-C ompleting necessary paperwork and documentation. Obtaining records from international offices as needed.
  • Bilingual Communication : - Utilize bilingual fluency to communicate with patients and international offices as needed

    • Requirements

  • BA / BS Degree preferred
  • Bilingual / Fluent in Mandarin or Arabic
  • 1-2 years of administrative or customer service experience ideal
  • Excellent verbal and written communication skills
  • Computer skills including the Microsoft Office Suite
  • Long-term interest in working in a healthcare setting
  • Full Job Description will be shared prior to an interview with my client
  • Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
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    Patient Service • Boston, MA, United States

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