Bilingual Operations Supervisor

Spanish Bilingual Operations Supervisor

We are looking for an experienced Spanish Bilingual Operations Supervisor to lead the daily operations of our client's small distribution center near Aurora, Illinois. This role offers a unique opportunity to establish and develop a collaborative team, drive operational excellence, and ensure seamless delivery of products to customers nationwide. As a key leader, you will oversee workflows, optimize processes, and play a pivotal part in achieving organizational goals. This position is 100% on-site. This position offers a full benefits package.

Responsibilities :

• Oversee daily operations of the Aurora distribution center, ensuring efficient workflows and productivity.
• Lead and mentor a team of customer service representatives, managers, and warehouse staff, while supporting team expansion efforts.
• Coordinate inbound deliveries from the production facility and manage outbound shipments to nationwide customers.
• Implement and monitor inventory management practices to guarantee accurate receiving, storage, and shipping of products.
• Develop and execute process improvements to enhance safety, cost-effectiveness, and operational performance.
• Act as a liaison between warehouse staff, customer service teams, and senior leadership to foster clear communication and collaboration.
• Ensure compliance with company policies, safety standards, and regulatory requirements across all operations.
• Analyze and report key performance metrics related to shipping, inventory, and overall productivity.
• Support hiring, training, and development initiatives to build a motivated and efficient workforce.
• Resolve operational challenges and customer issues using strong problem-solving and decision-making skills.

Requirements :