Technical Billing Consultant

RESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency.

Key Responsibilities

• Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners
• Configure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needs
• Set up and configure integrations with payment gateways (e.g., Stripe), tax engines (e.g., Avalara), Customer Relationship Management (CRM) systems (e.g., Salesforce), and Enterprise Resource Planning (ERP) systems (e.g., NetSuite)
• Conduct discovery sessions to understand client business models, billing requirements, and technical environments
• Provide training to client teams on platform usage, best practices, and troubleshooting
• Document system design and client system configurations thoroughly
• Collaborate with and support other billing team members to resolve client billing challenges
• Perform testing and validation to ensure the billing system is accurately configured according to documented requirements
• Participate in meetings to align on order-to-cash processes and identify areas for improvement
• Provide input on system enhancements that can streamline the order-to-cash cycle

Qualifications

Preferred Skills

Additional Information

Compensation : Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.

Featured benefits include :

Equal Opportunity Employer, including veterans and individuals with disabilities. All your information will be kept confidential according to EEO guidelines.

Company Info

RESPEC seeks a Technical Billing Consultant

Big challenges need bold thinkers.

If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.

At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.

We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in.

We do not accept unsolicited resumes from third-party recruiters.

Technical Billing Consultant

We'd love to have you join our team. We are always looking for great talent who are "cultural add".

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