Operations Manager SLC, UTAH 8411 (74698)Inter-Con Security Systems • Salt Lake City, UT, US
Operations Manager SLC, UTAH 8411 (74698)
Inter-Con Security Systems • Salt Lake City, UT, US
30+ days ago
Job type
- Full-time
Job descriptionPreferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years' experience in an operations management and project management role. Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. MS Word, Excel, Access, SharePoint) An understanding of security operations and contracts management preferred. Understand operational KPIs and ability to utilize data to drive operations. Strong interpersonal, critical thinking and time management skills. A great communicator that gets the value of teamwork. Experience in general office setting in a supervisory role preferred. Comfortable in an ever changing, fast paced, sometimes stressful environment. Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus. Project management experience. PMP certification a plus. Adept in leading teams in complex problem solving. Customer Service orientation required. Able to interact in a corporate environment and effectively communicate with all levels of management. Must be flexible and possess the ability to meet deadlines in a high tempo environment. Excellent time-management, organization and multi-tasking skills required. A dependable team player with business maturity, enthusiasm, and a positive work attitude. Ability to work in a matrixed environment. A positive and upbeat team member! Job operates in a professional office environment in an open area with heavy traffic. This role routinely uses standard office equipment such as computers, phones, copiers, etc. Position requires prolonged sitting, twisting, turning, bending, in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing statistical reports and data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public. Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime. Time flexibility depending on the needs of the company.
Operations Manager
The Operations Manager reports to the Senior Vice President. The major responsibilities of the position include, but are not limited to, the following duties :
Primary Responsibilities
The specific responsibilities include, but are not limited to the following :
- Manage daily operational and administrative functions across multiple security contracts employing over Inter-Con employees across the Memphis facilities
- Keep the Senior Vice President apprised of contract performance by accurately communicating the status of compliance and identifying any deficiencies in a timely manner
- Support the Senior Vice President's operational decision-making process
- Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across Memphis
- Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive-level consumption
- Ensure the highest standards of conduct, appearance, performance and training are being met at all times.
Qualifications
Other Requirements or Competencies
Work Environment and Schedule
Duties, responsibilities and activities may change at any time with or without notice
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Operation Manager • Salt Lake City, UT, US
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