Quality Assurance Specialist -QA535201

Quality Assurance And Improvement Specialist

Job Summary : Under the general supervision of the Vice President QA / QI, the Quality Assurance and Improvement Specialist promotes conformance to standards and quality improvement in ICL and affiliate programs through ongoing monitoring, evaluation, consultation, education, and the development of quality-related products and processes.

Essential Job Functions : Monitoring and Evaluation Activities

• Conduct quality audits of ICL and affiliate program sites on a monthly, quarterly, annual or as needed basis to determine conformance to regulatory agency, accrediting agency, and ICL standards for service
• Conduct clinical case or business record
• Conduct physical plant
• Conduct employee
• Conduct recipient
• Conduct billing compliance audits; and
• Conduct contract compliance audits as
• Conduct audits of the implementation of plans of corrective action that have been developed by programs in response to statements of deficiencies pursuant to regulatory agency program
• Assist in the administration of various department quality assurance and improvement information systems where administration includes responsibility for data entry, reliability of database records, and statistical and other reports that produced from the database including but not limited Consumer evaluation
• Participate in reviews and analyses of quality-of-care-related data and program-performance data to determine progress toward stated goals
• Participate in ICL and affiliate incident management programs
• Conduct special investigations of serious reportable incidents and allegations of
• Participate in the maintenance of ICL and oversight agency databases by entering data from incident reports and producing reports from the databases; and
• Participate in the design, production, and use of quality assurance and improvement instruments (e.g. internal audit tools) and quality improvement products (e.g. manuals, training guides); and
• Issue requested management reports on identified quality assurance and improvement performance and outcome
• Generate Incident Review Committee meeting agenda and other reports on an as needed basis
• Participate in the design, production, and use of quality assurance and improvement instruments (e.g. internal audit tools) and quality improvement products (e.g. manuals, training guides); and
• Issue requested management reports on identified quality assurance and improvement performance and outcome indicators

Consultant Activities

Educational Activities

Relationships with Others in the Agency

Essential Knowledge, Skills, and Abilities

Qualifications and Experience

Equal Opportunity Employer