Talent.com
Customer Service Representative - Healthcare (Part Time)

Customer Service Representative - Healthcare (Part Time)

MaximusEllisville, MS, US
2 days ago
Job type
  • Part-time
Job description

Job Description

\n \n

\n

\n \n \n General information\n \n\n

\n\n

\n \n \n

\n

\n

\n

\n Job Posting Title\n

\n \n

\n Customer Service Representative – Healthcare (Part Time)\n

\n

\n

\n

\n Date\n

\n \n

\n Tuesday, September 30, 2025\n

\n

\n

\n

\n City\n

\n \n

\n Hattiesburg\n

\n

\n

\n

\n State\n

\n \n

\n MS\n

\n

\n

\n

\n Country\n

\n \n

\n United States\n

\n

\n

\n

\n Working time\n

\n \n

\n Part-time\n

\n

\n

\n

\n \n \n \n \n \n \n \n \n \n \n

\n

\n \n \n Description & Requirements\n \n\n

\n\n

\n \n \n

\n

\n

\n \n

\n

\n

\n

\n

\n

\n

\n

Customer Service Representative - Healthcare (Part Time)

\n Location :   On-site in Hattiesburg, MS

Hourly Base Pay  – $15.00 plus a $500 new hire bonus and up to $2,400+ in other potential bonuses!

\n

Schedule  – Limited-Service Part-Time schedules available

\n

Site Hours :   Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

\n

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.

\n

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

\n

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

\n

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

\n

Pay and Benefits

\nAt Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.\n

\n

\n

\n

  • Competitive Compensation :

\n

\n

  • \nBase rate $15.00hr. + 10% shift differential for evening shifts   \n
  • \n

  • \n$500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more
  • \n
  • \n

    \n\n

    \n- Work / Life Balance Support : Flexible scheduling options! \n

    \n

    \n- Future Planning :  401k with company match   \n

    \n

    \n- Paid Time Off Package :  Paid accrued Sick Leave, PTO, and 11 paid holidays    \n

    \n\n

    \n- Maximus Wellness Support :  Employee Assistance Program (EAP), Employee Wellness, and Discount Programs   \n

    \n\n

    \n- Professional Development Opportunities :  A supportive environment with career development and promotional opportunities   \n

    \n

    \n- Meaningful Work with Impact :  No cold calling, sales, or collection calls! \n

    \n\n

    \n

  • Eligibility requirements apply, ask your recruiter for more details
  • \n

    \n

    \n

    \n

    \n

    \n

    \n \n \n \n \n \n \n \n \n \n \n

    \n

    \n

    \n \n

    \n

    Essential Duties and Responsibilities :

    \n

  • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).
  • \n

  • Calls are basic and routine.
  • \n

  • Uses computerized system for tracking, information gathering, and / or troubleshooting.
  • \n

  • Provides feedback when needed, provide input on call trends, processes, procedures, and training.
  • \n

  • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
  • \n

    \n

    \n

    \n

    \n \n

    \n - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

  • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
  • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
  • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
  • Refer calls as required to CSR Lead
  • Maintain up-to-date knowledge of client regulations and policies
  • Report problems that occur via the online system so they can be addressed by the appropriate parties \n

    \n

    \n

    \n

    \n Minimum Requirements\n

    \n \n

    \n

  • High School diploma or equivalent with 6 months of customer service experience.
  • \n

  • Must be able to speak and read English clearly, professionally and fluently.
  • \n

    \n

    \n

    \n \n

    \n

    \n

    \n

    \n

    \n- Must have excellent interpersonal skills and the ability to organize simultaneous tasks  \n

    \n

    Create a job alert for this search

    Customer Service Representative • Ellisville, MS, US

    Related jobs
    • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border ProtectionHeidelberg, Mississippi, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Representative – Healthcare

    Customer Service Representative – Healthcare

    MaximusNew Augusta, MS, United States
    Full-time
    Customer Service Representative – Healthcare .Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available . Night shifts are highly desirable! We offer a 10% shift differentia...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Dentist

    Associate Dentist

    Sunnybrook Dentistry & Braces - a Benevis companyBassfield, MS, United States
    Full-time
    Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person ...Show moreLast updated: 1 day ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsMoselle, MS
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 3 days ago
    • Promoted
    Sales Associate- Part Time

    Sales Associate- Part Time

    Kirkland'sHattiesburg, MS, US
    Part-time
    The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of op...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderPachuta, MS
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 3 days ago
    • Promoted
    Regional Class A CDL Drivers

    Regional Class A CDL Drivers

    Premier TransportationHeidelberg, MS, US
    Full-time
    Regional Class A CDL Drivers - $1,400 - $1,600 weekly + stop pay!.Dive into a career that offers a job and a lifestyle where your efforts are recognized, and your success is celebrated.At Premier, ...Show moreLast updated: 19 days ago
    • Promoted
    Caregiver / Home Health Aide

    Caregiver / Home Health Aide

    All Ways Caring HomeCareRichton, MS, United States
    Full-time
    Respite care is the providing of temporary relief time for the regular or primary caregiver (spouse, child, relative) of persons living with Alzheimer's disease and related dementias (ADRD) that re...Show moreLast updated: 26 days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionMount Olive, Mississippi, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Physician / Cardiology / Mississippi / Permanent / Cardiovascular Disease Job in Hattiesburg, Mississippi Job

    Physician / Cardiology / Mississippi / Permanent / Cardiovascular Disease Job in Hattiesburg, Mississippi Job

    MD Staff, LLCPaulding, Mississippi, United States
    Permanent
    Looking for a Board Certified / Board Eligible Non-Invasive Cardiologist to join an established clinic in MississippiHospital EmployedEndoscopic Cases AvailableAnticipated ER Call of 1 : 4Supportive Ho...Show moreLast updated: 30+ days ago
    • Promoted
    Certified Medical Assistant (CMA) - Sumrall

    Certified Medical Assistant (CMA) - Sumrall

    Southeast Mississippi Rural Health Initiative IncSumrall, MS, US
    Full-time
    Under the direction of the Nurse Manager, the Medical Assistant performs a variety of tasks related to patient care and follow-up. As a team member, the Medical Assistant will demonstrate knowledge ...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionHeidelberg, Mississippi, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausSoso, Mississippi, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Healthcare

    Customer Service Representative - Healthcare

    MaximusNew Augusta, MS, US
    Full-time
    Customer Service Representative – Healthcare\n.Description & Requirements\n \n\n.Location : On-site in Hattiesburg, MS.Limited-Service Full-Time schedules available .Night shifts are ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative – Healthcare (Part Time)

    Customer Service Representative – Healthcare (Part Time)

    MaximusNew Augusta, MS, United States
    Part-time
    Customer Service Representative – Healthcare (Part Time) .Customer Service Representative - Healthcare (Part Time).Limited-Service Part-Time schedules available . Night shifts are highly desirable! ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Representative, Full or Part Time

    Customer Service Representative, Full or Part Time

    Circle KNew Augusta, MS, US
    Part-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 6 days ago
    • Promoted
    Physician / Cardiology / Mississippi / Permanent / Cardiovascular Disease Job in Hattiesburg, Mississippi Job

    Physician / Cardiology / Mississippi / Permanent / Cardiovascular Disease Job in Hattiesburg, Mississippi Job

    Hayman Daugherty Associates, IncPaulding, Mississippi, United States
    Permanent
    Looking for a Board Certified / Board Eligible Non-Invasive Cardiologist to join an established clinic in MississippiHospital EmployedEndoscopic Cases AvailableAnticipated ER Call of 1 : 4Supportive Ho...Show moreLast updated: 1 day ago
    • Promoted
    Explore support near

    Explore support near

    Wyndy LLCEllisville, MS, United States
    Full-time
    Support near 39437 is responsible for providing assistance and guidance to individuals in need.This role involves offering support, problem-solving, and advocacy to promote the well-being and succe...Show moreLast updated: 4 days ago
    • Promoted
    Customer Service Representative - Healthcare (Part Time)

    Customer Service Representative - Healthcare (Part Time)

    MaximusNew Augusta, MS, US
    Part-time
    Customer Service Representative – Healthcare (Part Time)\n.Description & Requirements\n \n\n.Customer Service Representative - Healthcare (Part Time). Limited-Service Part-Time schedules a...Show moreLast updated: 2 days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionBay Springs, Mississippi, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 1 day ago