Job Description
Job Description
Location : Mason, OH
Employment Type : 1st Shift, Full-time, temp-to-hire
Job Brief
Kable Workforce Solutions is hiring a Technical Writer for our client. This job involves creating technical training workbooks and documentation for use by the customer support training team and other end users. Responsibilities include working with source machine documentation, collaborating with subject matter experts, and developing clear, accurate, and well-organized technical materials that support training, sales, and customer satisfaction.
What’s a Typical Day Like?
- Main duty is the creation of technical training workbooks and other documentation for use by the customer support training team and other end users.
- This requires using source documentation that comes with the machines and working cooperatively with instructors and other SMEs in terms of identifying content and detail required in the documentation.
- The efforts of the Technical Documentation Specialist will have a direct impact on training, product messaging, sales and end user acceptance of the products.
- Interact with the technical training and development teams to create operations, maintenance, and other training workbooks, as well as machine specifications, descriptions, and operational documentation.
- Interact with Customer Support to create detailed documentation related to product installation, configuration, and maintenance.
What Are the Requirements of the Job?
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Must demonstrate the ability to proficiently use Microsoft Word and Power Point products as well as the ability to produce graphics for documents.Must demonstrate the ability to write concise, clear prose in technical documentation.Must possess the ability to maintain documents in a versioned archive system and assist with document distribution.Must possess the ability to work cooperatively with many of the groups at the company.BA or BS degree with a minimum of two years’ work experience writing technical documentation.Experience with the Microsoft Word and Power Point products as well as ability to use graphic editing software.Experience with a document archival systemExperience with FrameMaker or other adobe editing softwareAbility to work in fast-paced environment.Ability to move or lift up to 50+ lbs.Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.Ability to utilize hand / eye coordination.Capability to stand for prolonged periods of timeCommunication skills.Why Choose Kable Workforce Solutions?
Weekly PayExclusive Access Opportunities to V.I.P. VaultDay 1 BenefitsVarious Bonus OpportunitiesEligibility for Employee of the Month RewardsHow to Apply And Next Steps?
Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.
About Kable Workforce Solutions
For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.
We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.
Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.