Overview
Join to apply for the Service Advisor role at Nucar Family of Dealerships (DCD Nucar AutoMall of ST Albans). Our top grossing Service Advisors exceed $100k per year. The Service Advisor is a front-line role responsible for ensuring customers receive top-notch service, consultation, and explanation of required vehicle services and requirements.
Responsibilities
- Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
- Streamlining workflow in the automotive repair departments.
- Maintaining and following safety programs.
- Performing other duties and functions as directed by management.
Qualifications
Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.Continuously looking to learn and use new skills.Value a strong team-based workplace.Flexible, patient and calm when working in a fast-paced environment.Focused on meeting goals and targets.Excellent customer service and time management skills.Ability to work extended hours and weekends when required.1 to 2 years of retail Customer Relations and / or Customer Service.Strong attention to detail and strong interpersonal skills with ability to build and work as a team.Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge is an asset.Ability to work well under pressure in a fast-paced, high-volume environment.Current, valid driver\'s license.Education and Experience
High School Diploma or equivalent required.Extensive knowledge of the automotive industry and parts required.2+ years of previous service or advising experience.Benefits
Medical, Dental, Vision CoverageCompany Paid Life InsuranceShort & Long-Term Disability InsurancePaid Vacations, Paid Holidays, & 401K with Company ContributionSalary
Salary : $100,000 per year
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