Assistant Billing Manager

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The Assistant Billing Manager, under the supervision of the RCM Manager and Billing Manager, will assist in managing all aspects of the Billing Department including billing related tasks, processes, and procedures to ensure smooth financial operations for the billing department. This includes, but is not limited to, claims processing, revenue monitoring, and quality improvement initiatives. This role is highly process oriented, as the Assistant Billing Manager will assist the RCM and Billing Manager in all Billing department processes and ensure each is being performed effectively and efficiently.

Responsibilities

• Lead, mentor, and manage a team of Billing Specialists, fostering a culture of accountability and continuous improvement.
• Execute good judgment and decision making while considering cash flow requirements, to ensure consistency and non-disruption of revenue.
• Assist the Billing Manager in training, tasks, and overall performance of the billing team.
• Assist the Billing and RCM Manager in managing training structures and adherence to established SOPs.
• Assist in organizing, developing, and implementing workflows for the billing department to maximize cash flow.
• Identify, research, and resolve billing issues through direct contact with payors.
• Work closely with the Practice Management and EMR system to identify and resolve systemic issues.
• Assist in managing overall revenue including satisfying timely filing requirements, clean claims submission, maximizing collections, and resolution of denied / rejected claims.
• Monitor A / R aging and payment reports monthly to identify trends and underpayments with various insurances; investigate causes and take appropriate steps toward prompt resolution using professional judgment to maximize overall collections.
• Provide weekly updates of revenue cycle status including reports and metrics to the Billing and RCM Managers.
• Work with the billing team to address problems negatively impacting the revenue cycle, while notifying the Billing and RCM Managers of issues that will impact cash flow.
• Provide exceptional customer service and maintain professional interactions.
• Assist the Billing Manager in managing claims review, denial review, and overall A / R analysis to ensure maximum productivity.
• Provide technical expertise to the Billing Team to ensure accurate billing.
• Train and mentor Billing Team members, providing guidance on best practices and updates in billing procedures.
• Perform special projects and other duties as requested.
• Comply with departmental policies and procedures.
• Be punctual and available to all team members during work hours; work well with all staff including Management, Administration, Providers, and Front Office teams.
• Provide personal commitment and ownership to enhance knowledge, skills, and abilities in healthcare billing and collecting.
• Maintain patient confidentiality and information security, adhering to all HIPAA regulations and requirements.
• Follow and adhere to CDC requirements for healthcare facilities.
• As an exempt employee, you will be required to work as long as it takes to perform your job. You are not eligible for overtime compensation.

Required Education And Experience

Salary

Min $28.85 Max $33.65

Seniority level

Employment type

Job function

Industries

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