Medical School - Financial Aid Counsleor

Apply for Job Job ID 371014

Location Twin Cities

Job Family Student Services

Full / Part Time Full-Time

Regular / Temporary Regular

Job Code 9703SF

Employee Class Acad Prof and Admin

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About the Job

This position counsels and advises medical students regarding financial aid eligibility and awarding processes, solves problems with minimal oversight, and usually is given the latitude to make decisions on projects for which this position is accountable. This position also assists medical students with financial aid / loan adjustments, manually packages medical students with financial aid when necessary, administers federal direct loans, corrects loan problems, and processes financial aid appeals.

This position assists with the coordination of the ongoing administration of the medical school debt management program through the creation and improvement of available student resources and via one-on-one counseling with students. This position assists with the administration of need-based scholarships and need-based university trust fund loans awarded by the Medical School Financial Aid Office. Additionally, this position manages special, non-University scholarship programs and also participates with year-end reporting for

the Association of American Medical Colleges (AAMC).

Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Job Functions

Counsel and advise medical students and applicants with routine as well as complex financial aid problems / issues : (35%)

• Counsel, advise, investigate, problem-solve, and resolve questions and issues from pre-med, medical school applicants, enrolled medical school students, and their families regarding financial aid eligibility and processes.
• Counsel current students on a variety of issues to include eligibility for aid, loan options, debt management, and in-depth program specific questions.
• Provide advising to students with in-depth financial aid questions.
• Explain financial aid eligibility and disbursement of aid, as well as cost of attendance figures, differences, and benefits of various aid types and expected family contribution formulas.

Assist with ongoing administration of debt management program : (25%)

Coordinate medical school loan request processing and monitoring of financial aid status queries : (20%)

Assist with review of financial aid packaging / awarding for medical students including all medical student loan and scholarship programs : (15%)

Other Duties : (5%)

Qualifications

Required Qualifications

Preferred Qualifications

About the Department

The mission of Academic Support Resources (ASR) is to make a positive difference in students' lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality.

The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving / analysis, development, leadership, teamwork, and customer service.

The Office of Student Finance (OSF) manages the initial components of the student finance lifecycle for all University of Minnesota students. OSF calculates financial aid eligibility and manages the awarding, origination, disbursement, recalculation, and return of financial aid. This compliance-forward unit also manages the student finance portion of internal and external audits and partners closely with other Academic Support Resources (ASR) units with billing, accounts receivable, and loan / account collections work.

Pay and Benefits

Pay Range : $55,000 - $60,000 annually, depending on education / qualifications / experience

Time Appointment : 100% Appointment

Position Type : Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes :

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Required materials : Cover letter and resume

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U :

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).