Information Technology Technician
Innovative manufacturer of zero-emission vehicles
Leader in transportation electrification in North America
Every day, in our own way, we help improve our environment and our society.
You're passionate about technology.
You thrive on challenges.
You're stimulated by human interaction.
Come and join our IT service centre team.
We work in a very new technological environment where we all want to guide and help users really benefit from these tools.
It's a huge challenge to deploy the latest technologies that will allow The Lion Electric to achieve its very ambitious growth objectives and, in this way make a positive contribution to the environmental impact.
You'll get the chance to develop your technical expertise, to deploy new technologies and to show your leadership in our dynamic, motivated team.
Here’s why you should join our team :
- You’ll work in an exciting and constantly evolving work environment (you won’t get bored with us)!
- Work / life balance : When you need to take time off for you and your family, no worries and no questions asked!
- We offer (rock-solid) insurance coverage, and a great employee assistance program!
- At Lion, your career potential is limitless!
As part of your daily work, you will :
- Support incidents and service requests from users.
- Accompany and advise users in the effective use of IT tools.
- Triage, prioritize, and escalate incoming tickets and track service level (SLA) compliance.
- Document and address repetitive issues.
- Participate in projects to optimize workstation management tools and improve safety.
- Contribute to the continuous improvement of service desk processes and practices to improve the efficiency and quality of IT services.
- Take charge of the development of its technical expertise to keep it aligned with our technological environment in major transformation.
- Performs any other tasks that may be required from time to time.
If you read our description this far, it means you’re interested! Read on
Professional skills
- Excellent team spirit
- Solid communicator, written and oral
- Adapts quickly to changing work environment
- Strong problem solving skills in a technological context
- Understand computer security concepts
- Knows the latest IT trends and best practices, including Agile, cloud and DevOps
- Experience or knowledge of leading technologies : PC / Windows, Apple, Office 365, AD, IP telephony, scanner, plotter
Qualifications required
- College diploma (AEP or DEC) in information technology or equivalent
- Minimum of 2 years’ experience in IT service centres
- ITIL certification / knowledge an asset
Working conditions
- Full time 40 hrs, flexible during the week according to the company's needs
- After hours availability according to projects and maintenance
- On-call support for incidents (evenings and weekends)
Information Technology Technician
College diploma (AEP or DEC) in information technology or equivalent. You're passionate about technology. ...
Senior Associate IT Operations Specialist
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. The Senior Associate IT Operations Specialist is a key member of the IT Operations team managing multiple systems and tools. Works with...
Information Technology Specialist (Systems Analysis) Direct Hire - 9 Month Register
A master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, statistics, operations research, enginee...
Lead IT Support Technician
Assist with audits and enhancing security. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. This is an on-site position based out of our ...
IT Desktop Support/ Help Desk/ Field Engineer (Freelancer) (Plainfield)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
IT Support Specialist
Medical/dental/vision benefits with HSA contribution, 401(k) match, and paid vacation & sick time with increasing tiers based on tenure. You will take part in a lot IT projects that will give you opportunities to learn and grow your skillset in IT. Most of our IT team has been with the company 15+ y...
IT Governance, Risk, & Compliance Specialist
The IT Governance, Risk, and Compliance Specialist will play a key role on the iboss team by aligning security initiatives with enterprise programs and business objectives. The IT GRC Specialist will make an impact on iboss’ security program and services through experience with various areas includi...
IT Tech Specialist Hogan Umbrella Support
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information,...
Desktop Support Engineer
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide ...
Specialist I, Technical Support (2nd Shift)
We currently have a great opportunity for a Technical Support Specialist I. Primary responsibility is to identify through telecommunications dialog and available data/log files via remote access, the exact problem with SAI supported instruments. Maintain product knowledge on all SAI supported instru...