E-commerce Client Care & Retail SpecialistWilson's Estate Jewelry • Philadelphia, PA, United States

E-commerce Client Care & Retail Specialist

Wilson's Estate Jewelry • Philadelphia, PA, United States

10 days ago

Job type

Full-time

Job description

Job Description and Background

Wilson’s Estate Jewelry is a predominantly E-commerce based retailer located in Philadelphia with a physical showroom showcasing our collection by appointment only. We are a growing team looking to bring on a strong Client Care & Retail Specialist professional to interface with our clients across a variety of mediums, develop proactive client retention practices, and implement dynamic outreach campaigns centered around email as well as SMS marketing.

Facets of This Job Include :

Client Care & Customer Relations

Customer correspondence relating to : phone reception and appropriate filtering, email, E-Commerce messaging platforms and live website inquiries
Client request list maintenance and outreach
Targeted client appreciation outreach
Order request maintenance
Front facing store maintenance

Email & SMS Marketing

Structure and launch email blasts

Structure and launch automated campaigns designed for both short term and long term client retention

E-Commerce Listing Oversight

Assist in production of hand modeled and templated product photos for the website

Push finalized listings to various sales channels

Requirements

Excellent writing and communication skills; excellent interpersonal skills

Meticulous attention to detail

Ability to multi-task in a fast paced work environment

Exceptional customer service skills

Experience with Canva is preferred

Must be comfortable with working onsite Monday through Friday 10 AM to 6 PM

Must be dog friendly : )

Create a job alert for this search

Ecommerce Specialist • Philadelphia, PA, United States

Related jobs

Customer Renewal Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Customer Renewal Specialist to manage customer accounts and execute the renewals process.Key Responsibilities Negotiate and execute customer renewals across multiple pr...Show more

Last updated: 2 days ago • Promoted

Client Success Associate

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Success Associate to empower veterinary practices with support and guidance.Key Responsibilities Respond to inbound support requests via email, phone, and chat ...Show more

Last updated: 30+ days ago • Promoted

Customer Care Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Customer Care Specialist to provide personalized customer experiences in a remote setting.Key Responsibilities Build rapport with customers to resolve requests on the f...Show more

Last updated: 30+ days ago • Promoted

Customer Care Associate

Equiniti • Philadelphia, PA, United States

Full-time

Remote, if not within working location of EQ sites.Temporary Assignment lasting 3-6months.EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporat...Show more

Last updated: 30+ days ago • Promoted

Account Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for an Account Specialist to serve as a key point of contact for clients and support client satisfaction and business retention. Key Responsibilities : Serve as a key support f...Show more

Last updated: 30+ days ago • Promoted

Client Success Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Success Specialist responsible for cultivating and maintaining strong client relationships to ensure successful product adoption and utilization.Key Responsibiliti...Show more

Last updated: 30+ days ago • Promoted

Senior Account Executive - Healthcare

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Senior Account Executive - Healthcare Commercial Payments.Key Responsibilities Identify and engage key decision makers in the healthcare sector regarding payment soluti...Show more

Last updated: 2 days ago • Promoted

Customer Care Specialist

TEKsystems • Swedesboro, NJ, United States

Full-time

Deliver customer service with kindness, empathy, understanding, and patience.Efficiently navigate patient and prescriber profiles across systems. Ability to adapt quickly to each customer interactio...Show more

Last updated: 14 days ago • Promoted

Client Service Advocate

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Service Advocate to support their Retail clients in background screening platforms.Key Responsibilities Provide front-line support to clients via phone, email, a...Show more

Last updated: 13 hours ago • Promoted • New!

CPQ Resale Support Specialist

Unisys Corporation • Blue Bell, PA, United States

Full-time

What success looks like in this role : .Support the end-to-end CPQ process for Unisys hardware and software resale opportunities. Partner with Sales teams to gather requirements and generate accurate,...Show more

Last updated: 24 days ago • Promoted

Enterprise Implementation Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for an Enterprise Implementation Specialist to guide large customers through onboarding, data migration, implementation, and training. Key Responsibilities Manage the customer...Show more

Last updated: 1 day ago • Promoted

E-commerce Client Care & Retail Specialist (Philadelphia)

Wilson's Estate Jewelry • Philadelphia, PA, US

Part-time

Job Description and Background.Wilsons Estate Jewelry is a predominantly E-commerce based retailer located in Philadelphia with a physical showroom showcasing our collection by appointment only.We ...Show more

Last updated: 9 days ago • Promoted

Client Manager

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Manager to oversee client relationships and ensure high-quality care for older adults.Key Responsibilities Guide clients and families through the care journey, m...Show more

Last updated: 30+ days ago • Promoted

Client Services Partner

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Services Partner (Contract) to support the enhanced scan workflow and ensure a seamless experience for patients and physicians. Key Responsibilities Coordinate th...Show more

Last updated: 1 day ago • Promoted

Client Retention Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Retention Specialist (Remote).Key Responsibilities : Educate clients about the financial hardship debt program and its benefits Empathize with and deescalate ups...Show more

Last updated: 15 hours ago • Promoted • New!

Senior Technical Customer Care Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Senior Technical Customer Care Specialist (Xtime).Key Responsibilities Develop and manage multi-lingual email and SMS communications, ensuring quality and adherence to ...Show more

Last updated: 15 hours ago • Promoted • New!

Client Support Specialist

VirtualVocations • Hamilton, New Jersey, United States

Part-time

A company is looking for a Client Support Specialist - Part time.Key Responsibilities Conduct needs assessments and educate clients about services and benefits via phone and chat Perform risk tr...Show more

Last updated: 30+ days ago • Promoted

Client Experience Specialist

VirtualVocations • Hamilton, New Jersey, United States

Full-time

A company is looking for a Client Experience Specialist to manage non-licensed aspects of real estate transactions from contract to close. Key Responsibilities Perform non-licensed administrative ...Show more

Last updated: 30+ days ago • Promoted