Description Summary : As a Patient Navigator /
Health Educator, the associate will assess the education needs of
workplace wellness partners. Design programs to address those needs
and meet workers' varied schedules, with specific implementation
plans, evaluation, and achievement of goals and measures. Align
associate educational programs with the overall goals of the
hospital and workplace wellness partners. Associates will also
provide Navigation to educate and provide outreach to communities
and high-risk populations. This individual provides support and
advocates for those in the community who need extra help. This
individual does not provide patient care and does not extend or
substitute for the more specialized services of a doctor, nurse, or
social worker. The Patient Navigator / Health Educator will assist
patients in better utilizing the healthcare resources available and
seeking care in the appropriate setting. The primary source of
navigation will occur through telephone calls, but can include
face-to-face encounters. The Educator / Navigator will be available
for community events and hospital visits based on individual
patient needs. Responsibilities : Serves as a role model in support
of healthy living. Coordinates and conducts comprehensive
self-management health education programs and individual
instruction, including group classes and health fairs. Assesses
associate education needs and utilizes this data to plan and
implement educational programs and services. Acts as liaison
between hospital and wellness partners. Conducts periodic associate
outcome evaluation. Maintains, prepares, and summarizes program
evaluations, materials, and assessments, and revises programs in
response to need, organizational change, and technology. Conducts
individual and group education programs. Makes referrals to
resources as needed. Maintains files, records, and other
information in a professional manner following policy and
procedures regarding confidentiality and HIPAA requirements.
Compiles technical and statistical data for reports and record
keeping. Attend required meetings and participate in committees as
requested. Participates in professional development activities and
maintains professional affiliations. Promotes and encourages
teamwork by setting high performance standards for self, displaying
a willingness to pitch in, being flexible, considerate, and fair.
Maintains a positive attitude. Uses oral and written documentation
skills to effectively convey ideas in a clear, positive manner that
is consistent with the CHRISTUS mission, values, and standards of
behavior. Follows all Policies and Procedures of CHRISTUS Health.
Performs other health education / promotions as assigned.
Knowledgeable in HIPAA regulations. Requirements : Education / Skills :
Competency acquired through degree in Health Education, health
promotions, or other clinical field or Community Health. Certified
or working toward certification as health educator or wellness
coach preferred. Experience : Teaching, coaching, listening,
communicating, creative and adept writing skills required. Must be
comfortable with public speaking and have the ability to work with
both individuals and large groups. Culturally sensitive and open to
working with people of varied backgrounds. Position requires this
person to be organized, self-directed, customer-focused,
independent worker, and able to multi-task in a busy environment
Licenses, Registrations, or Certifications : In accordance with the
CHRISTUS Health License, Certification and Registration
Verification Policy, all Associates are required to obtain the
required certifications for their respective positions within the
designated time frame. Work Schedule : 5 Days - 8 Hours Work Type :
Full Time
Patient Navigator • Lake Charles, LA, Calcasieu County, LA; Louisiana, United States