IT Support Specialist (80015)

Overview

Join to apply for the IT Support Specialist (80015) role at The Gill Corporation

The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.

Responsibilities

• Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
• Maintenance of endpoint protection software as well as inventory management applications.
• May support installs or upgrades of software or devices, set up user profiles or reset passwords.
• PC software and hardware installations, configurations, upgrades with supervision.
• Preparation of user and technical documentation.
• Adheres to IT standard work processes and suggests improvements to policies and procedures.
• Other essential duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications And Education (Required)

ITAR Requirement

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and / or the Export Administration Regulations (EAR). In order to comply with the requirements of the ITAR and / or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A "U.S. person" according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.

Equal Opportunity and Accommodations

The Gill Corporation is an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

The Gill Corporation provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department.

Seniorities and Job Details

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