Technical Support Techician

Title : Technical Support Technician

Location : Manassas, VA

Duration : 4 months, can extend

Compensation : $20-22 / hr

Work Requirements : US Citizen, GC Holders or Authorized to Work in the U.S.

Skillset / Experience :

We are seeking a motivated Technical Support Technician to join our team. In this role, you will be responsible for resolving critical tickets related to hardware and network-related issues. You will be responsible for autonomously triaging, resolving, and documenting tickets in accordance to set processes and SLAs. You will ensure timely, accurate, and effective resolutions.

Key Success Factors

• 1+ years of relevant experience in a technical support or IT-related role (focused on hardware and / or network related issues)
• Basic knowledge of commonly used IT concepts, practices, and procedures
• Strong communication and problem-solving skills
• Ability to independently resolve tickets and follow SOPs
• Ability to identify, research, and resolve technical issues efficiently
• Technical certifications are preferred

Our benefits package includes :

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy : By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.