Veterinary Care Coordinator

A company is looking for a Call Center Representative.

Key Responsibilities

Guide emotional conversations regarding end-of-life and quality-of-life care for pets

Engage in positive customer service interactions and answer a high volume of calls

Gather and document pet medical information while adhering to performance standards

Required Qualifications, Training, and Education

Experience in high call volume customer service or call center environments

Ability to learn custom software and programs quickly

Previous work-from-home experience or minimal peer interaction

Must attend a mandatory 4-week intensive training program

Dependable attendance and punctuality are essential