Head of Customer Success

Head Of Customer Success

Slip Robotics is at the forefront of robotic automation, delivering cutting-edge solutions that transform how businesses move goods. Our autonomous platforms redefine efficiency, reliability, and scalability in logistics. We're a fast-growing team of innovators passionate about helping customers adopt automation seamlessly and successfully.

We are seeking an experienced Head of Customer Success to lead and scale our customer success function. This leader will be responsible for driving adoption, satisfaction, retention, and expansion across our customer base. You will partner closely with Sales, Product, and Operations to ensure our customers maximize value from Slip Robotics' solutions and become long-term advocates.

The ideal candidate combines deep operational experience with a strategic mindset. You have built and scaled customer success frameworks, excel at managing complex deployments, and thrive at the intersection of product, operations, and customer outcomes.