Overview
Under general supervision, this position is a civilian position responsible for performing background investigations for various Police positions. Reports to a Police Sergeant.
Essential Functions
- Conducts background investigations to include collecting criminal and employment history, and personal and professional references for candidates; interviews subjects and references; gathers, compile and analyzes information relevant to applicants and writes summary report of investigations; processing DMV driving records, and assisting in the physical agility testing.
- Performs administrative support work such as word processing, creating spreadsheets, data entry, retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies.
- Assists in coordinating department sponsored auctions; prepares and maintains inventory of supplies and uniforms; assists with items returning or going to state and or department labs; fills out supply request order forms; assists in verifying all deliveries and shipments; distributes materials to appropriate divisions; assists with seizures of unclaimed state funds.
- Performs other duties as assigned.
Performance Indicators
The following indicators describe typical performance expectations for this role :
Knowledge of Job : General knowledge of documentation, handling, control, maintenance and accountability of the department; thorough knowledge of investigative techniques; effective interview and questioning methods; ability to compile technical information and prepare clear reports; exercise initiative and independent judgment; explain rules and policies of multiple benefit programs; maintain discretion with confidential files and establish effective working relationships.Quality of Work : Maintains high standards of accuracy and communicates effectively within the department, with coworkers and the public; initiates remedial action to correct quality deficiencies.Quantity of Work : Maintains effective and efficient output of all duties and responsibilities under Essential Job Functions.Dependability : Takes responsibility for completing work on time; adheres to city policy and procedures; maintains accountability across technical, human and conceptual areas.Attendance : Regularly attends work and adheres to city policies regarding absences and tardiness; provides notice for vacation time and time-off requests.Initiative and Enthusiasm : Demonstrates self-starting approach and minimal supervision; anticipates work and takes appropriate action to complete tasks.Judgment : Exercises analytical judgment; identifies problems, develops objectives, evaluates alternatives, and implements decisions with minimal errors; seeks expert advice as needed.Cooperation : Accepts supervisory direction, asks clarifying questions when needed, and fosters cooperation among staff.Relationships with Others : Builds cooperative relationships with staff, other departments, the public, and management; handles requests and complaints tactfully to maintain goodwill.Coordination of Work : Plans daily routines, sets priorities, avoids duplication of effort, and manages time effectively; maintains a calendar of meetings and deadlines.Safety and Housekeeping : Adheres to safety and housekeeping standards; maintains a clean and orderly workplace.Creativity : Seeks new methods and approaches to enhance division and department effectiveness; open to change.Human Relations : Develops and maintains good rapport with staff; listens to suggestions and complaints and responds appropriately.Education & Experience
Associate Degree in Criminal Justice, Public Administration or a related field and 2-4 years of related investigative experience; or any equivalent combination of education and experience. Previous experience performing the full range of duties of a Police Officer is preferred.
Special Requirements
An acceptable comprehensive background check to include local, state and federal criminal history checks, sex offender registry check and credit check. A valid driver's license with an acceptable driving record.
Minimum Qualifications or Standards Required to Perform Essential Job Functions
Physical Requirements : Must be physically able to operate a variety of automated office machines; able to lift up to 10 pounds occasionally and / or 5-10 pounds frequently; sedentary work with possible walking / standing.
Data Conception : Ability to compare and judge data, people or things.
Interpersonal Communications : Ability to convey information and give instructions clearly.
Language Ability : Ability to read, prepare reports and communicate effectively in professional terminology; ability to speak before groups with poise and confidence.
Intelligence : Ability to apply logical / scientific thinking, interpret technical instructions, and handle abstract and concrete variables.
Verbal Aptitude : Ability to record and deliver information; communicate effectively in technical or professional languages.
Numerical Aptitude : Ability to perform mathematical operations, interpret decimals and percentages, and graphs.
Form / Spatial Aptitude : Ability to inspect items for proper dimensions.
Motor Coordination : Ability to coordinate hands and eyes when using office equipment.
Manual Dexterity : Ability to handle a variety of items and operate office devices; requires basic eye / hand / foot coordination.
Color Discrimination : Not required to differentiate colors.
Interpersonal Temperament : Ability to work under stress when interacting with individuals under stress.
Physical Communication : Ability to talk and hear for communication.
Americans with Disabilities Act (ADA) Requirements
The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
This is a class description and not an individual position description. A class specification defines the general character and scope of duties of all positions in a job classification, but is not intended to describe essential job functions for a given position in a classification.
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