Job Description
This is a remote position.
We are seeking a dynamic Part Time Chat Support Agent to join our team at ValueAdd Research and Analytics Solutions LLP. As a Chat Support Agent, you will play a crucial role in providing excellent customer service through online chat platforms.
Responsibilities :
- Respond to customer inquiries and provide support via chat
- Resolve customer issues efficiently and effectively
- Ensure customer satisfaction by delivering high-quality service
- Collaborate with team members to optimize customer experience
- Maintain accurate records of interactions with customers
Requirements :
Excellent written communication skillsStrong problem-solving abilitiesAbility to multitask and prioritize tasksPrevious experience in customer service is a plusProficiency in using chat support softwareQualifications :
High school diploma or equivalentCustomer service certification is a bonusBenefits :
Flexible work hoursOpportunity for growth and developmentCompetitive payPositive and supportive work environmentRequirements
High school diploma or equivalentCustomer service certification is a bonusBenefits
Flexible work hoursOpportunity for growth and developmentCompetitive payPositive and supportive work environmentRequirements
High school diploma or equivalent Customer service certification is a bonus