Spanish Bilingual Customer Service Associate

A company is looking for a Spanish Bilingual Customer Service Associate.

Key Responsibilities

Responds to inbound telephone inquiries in a Claims Contact Center

Initiates auto and homeowner claims by obtaining preliminary loss information

Provides customers with an explanation of the claim process and ensures accurate documentation

Required Qualifications

Fluent in both spoken and written Spanish

High School Diploma or equivalent required

Technically proficient, with the ability to navigate multiple systems

Customer service experience is highly preferred

Remote contact center experience is a plus, but not required