Shift is available December 1st 2016 - May 1st 2017 Shift times are M-Th. 3-10 Friday 2-9, M-Th 4-8, Saturday 11-7.
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Seasonal Front Desk
Handle all front desk related activities including: . ...
Seasonal Front Desk
Handle all front desk related activities including: . ...
Future Opening: Seasonal Member Services Front Desk
Handle all front desk related activities including: . ...
Future Opening: Seasonal Front Desk Part Time
Handle all front desk related activities including: . ...
Cashier
As a Cashier, you’ll make a great first impression with each and every Guest and greet hungry sports fans like they’re part of our team. ...
Cashier
As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers. Ability to operate cashier register system. ...
Cashier (Front End)
Processes member orders, collects payment while providing a high level of member service.Performs clean up, department set-up and closing tasks as necessary.For additional information about pay ranges, click here.We offer a comprehensive package of benefits including paid time off, health benefits (...
Seasonal Retail Sales Associate - Hamilton Town Center
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. Seek out and engage with customers to drive sales and service using suggestive selling. Support sales floor, fitting room, cash wrap, back of house, as required. A customer-focused service provid...
Cashier Associate - Part-Time
Cashiers are the heart of Burlington's success! As the last person our customers interact with in stores, you're tasked with the great responsibility of creating a lasting and positive memory of their Burlington shopping experience. By always maintaining a positive and professional attitude, and wor...
Cashier
As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. Cashier and restaurant experience a plus!. ...