Talent.com
Director of Sales Experience

Director of Sales Experience

SaksNew York, NY, US
2 days ago
Job type
  • Full-time
Job description

Vice President, General Manager - Development Program

The Vice President, General Manager - Development Program prepares the Director of Selling Experience (DSE) via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as a Director of Selling Experience, and / or future promotion to Vice President, General Manager.

The Director of Selling Experience will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.

Under the direction of a Flagship Vice President / General Manager, the Director of Selling Experience is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.

The Director of Selling Experience is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.

The Director of Selling Experience understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.

You Must Have :

  • 100% open availability to relocate within the United States
  • Minimum 5+ years of luxury retail management experience
  • Experience leading fast-paced, high retail sales volume environments
  • Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
  • Executive leadership presence with the ability to present / report business trends / financials
  • Experience developing and promoting People Leaders
  • Flexible in scheduling as the business needs including evenings, weekends and holiday schedules

Who You Also Are :

  • Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
  • Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
  • Establishes positive interpersonal relationships
  • Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
  • As the Director of Selling Experience, You Will :

    I. BUSINESS OWNERSHIP

  • Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
  • Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
  • In partnership with the VP / GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
  • Execute the VP / GM's strategic vision for his / her store
  • Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
  • Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
  • Facilitate cross-functional communication across store departments to optimize collaborative efforts
  • Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
  • Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
  • Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
  • II. PEOPLE

  • Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
  • Be responsible for developing top talent Client Development Managers to promotability.
  • Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
  • Oversee people, product and placement, and sales promotion.
  • Oversee Client Development team performance and objectives.
  • Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
  • Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
  • Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
  • Develop, motivate, and train the management team in all aspects of the store.
  • Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
  • III. CLIENT EXPERIENCE

  • Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
  • Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
  • Oversee the floor to monitor and ensure coverage and presence.
  • Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
  • Partner with functional leads for execution of in-store selling events.
  • Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
  • Your Life and Career at SFA :

  • Be a part of a team of disruptors focused on stores and redefining the luxury experience
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work / life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
  • Salary and Other Compensation :

    The salary for this position is between $120,000 - $150,000. Factors which may affect starting pay within this range may include geography / market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus compensation awards.

    Benefits :

    The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

    Thank you for your interest in Saks Fifth Avenue. We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

    Create a job alert for this search

    Director Of Sales • New York, NY, US

    Related jobs
    • Promoted
    Inside Sales Manager

    Inside Sales Manager

    VirtualVocationsAstoria, New York, United States
    Full-time
    A company is looking for an Inside Sales Manager to lead and develop a sales team while optimizing sales processes and driving growth. Key Responsibilities Manage, coach, and inspire a team to ach...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager, Business Development

    Senior Manager, Business Development

    VirtualVocationsFlushing, New York, United States
    Full-time
    A company is looking for a Senior Manager, Business Development focused on Tier 1 OEMs within the Data Center GPU sector. Key Responsibilities : Manage a cross-functional team to engage and support...Show moreLast updated: 1 day ago
    • Promoted
    Manager, Sales Development

    Manager, Sales Development

    RipplingNew York, NY, US
    Full-time
    Rippling is the first way for businesses to manage all of their HR & ITpayroll, benefits, computers, apps, and morein one unified workforce platform. By connecting every business system to one sourc...Show moreLast updated: 8 days ago
    • Promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsRed Bank, New Jersey, US
    Remote
    Full-time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Sales Development | Outbound

    Manager, Sales Development | Outbound

    Paribus (Ramp)New York, NY, US
    Full-time
    Ramp is a financial operations platform designed to save companies time and money.Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and aut...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    VP of Strategic Sales

    VP of Strategic Sales

    VirtualVocationsElizabeth, New Jersey, United States
    Full-time
    A company is looking for a VP of Strategic Sales to drive new business growth on the West Coast.Key Responsibilities Achieve and exceed Annual Recurring Revenue objectives while forecasting reven...Show moreLast updated: 5 hours ago
    • Promoted
    Hiring Sales Reps. Training and Leads provided.

    Hiring Sales Reps. Training and Leads provided.

    SearsNew Rochelle, NY, US
    Full-time
    We are the Leaders in Home Improvement.Project Sales Consultants are a part of the In-Home Outside Sales Team.This role is full-time / 100% commission / W-2 with benefits where reps typically earn ...Show moreLast updated: 30+ days ago
    • Promoted
    Sales VP

    Sales VP

    VirtualVocationsFlushing, New York, United States
    Full-time
    A company is looking for a Sales VP- Direct.Key Responsibilities Drive growth by selling technology and services to large and mid-market employers Cultivate relationships with customers, consult...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Sales Program Manager

    Senior Sales Program Manager

    VirtualVocationsNewark, New Jersey, United States
    Full-time
    A company is looking for a Senior Sales Program Manager to lead the development and execution of sales initiatives.Key Responsibilities Collaborate with executive leadership to implement strategi...Show moreLast updated: 1 day ago
    • Promoted
    Junior Sales Director

    Junior Sales Director

    PicoNew York, NY, US
    Full-time
    Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Sales Development

    Manager, Sales Development

    VimeoNew York, NY, US
    Full-time
    Vimeo is looking for a driven Manager of Sales Development to run a team of Sales Development Reps (SDRs).Vimeo's SDRs are focused on driving qualified leads and pipeline growth from Vimeo's inboun...Show moreLast updated: 12 days ago
    • Promoted
    Sales Director - Packaging

    Sales Director - Packaging

    VirtualVocationsYonkers, New York, United States
    Full-time
    A company is looking for a Director of Sales for the Packaging Vertical.Key Responsibilities Execute commercial strategy and sales of measurement solutions for the North American Packaging market...Show moreLast updated: 1 day ago
    • Promoted
    Senior Sales Representative

    Senior Sales Representative

    VirtualVocationsFlushing, New York, United States
    Full-time
    A company is looking for a Senior Sales Representative to join their Electrical Wiring Systems Team.Key Responsibilities Establish and grow account / end user relationships to meet or exceed corpor...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Vice President

    Sales Vice President

    VirtualVocationsFlushing, New York, United States
    Full-time
    A company is looking for a VP, Sales to drive growth and expand its market presence in enterprise digital transformation initiatives. Key Responsibilities Drive targeted go-to-market strategies to...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Lead

    Inside Sales Lead

    Eight SleepNew York, NY, US
    Full-time
    Join the Sleep Fitness Movement.At Eight Sleep, we're on a mission to fuel human potential through optimal sleep.As the world's first sleep fitness company, we're redefining what it means to be wel...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Director of Video Sales

    Director of Video Sales

    VirtualVocationsYonkers, New York, United States
    Full-time
    A company is looking for a Director, Video Sales.Key Responsibilities Provide strategic leadership to optimize performance and profitability of Amazon. Develop and execute account growth strategie...Show moreLast updated: 5 hours ago
    • Promoted
    Senior Account Executive

    Senior Account Executive

    PCS Software IncSaddle Brook, NJ, US
    Full-time
    Job Description : Senior Account Executive.As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospec...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Account Executive

    Senior Account Executive

    Maxima ApparelWestbury, NY, United States
    Full-time
    With a disruptive approach that challenges convention, Off-White blends elevated craftsmanship, bold creativity, and cultural relevance to shape the modern fashion landscape.Rooted in innovation an...Show moreLast updated: 10 days ago
    • Promoted
    Digital Marketing Sales Executive

    Digital Marketing Sales Executive

    VirtualVocationsJamaica, New York, United States
    Full-time
    A company is looking for a Solution Sales Executive, Digital Marketing.Key Responsibilities Partner with Account Executives to identify, qualify, and close deals on digital solutions Serve as th...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Senior Inside Sales Professional

    Senior Inside Sales Professional

    VirtualVocationsJamaica, New York, United States
    Full-time
    A company is looking for a Senior Inside Sales Professional.Key Responsibilities Remotely sell to and support Contract National Single Family Account customers in the Southeast Region Execute an...Show moreLast updated: 1 hour ago