Forecast Analyst

A company is looking for a Forecasting Analyst to drive strategic planning and operational excellence in their claims center.

Key Responsibilities

Collaborate with management to identify business issues and recommend action plans

Develop analytical tools and models to support strategic business planning

Measure and report on accuracy rates and project staffing needs based on historical data

Required Qualifications

Associates degree or relevant technical certification, or two years of work experience

Five years of relevant experience

Five years of workforce management experience in a contact center environment

Experience in the healthcare field