Content Marketer

Join Pylon's Marketing Team

We're a startup based in San Francisco backed by a16z, General Catalyst, and Y Combinator. We're building the next-generation customer support platform.

We're growing exceptionally fast. In two years we've gone from 0 to 600 customers with current pipeline almost all inbound. Our market is massive. We compete with giants like Salesforce Service Cloud ($8.3B / yr) and Zendesk ($1.3B / yr).

Your job is to become the Pylon product expert and help educate the prospects and customers on how it works.

The Product

We're building the first customer support platform built for B2B companies

We fully replace support platforms like Zendesk, Intercom, Salesforce Service Cloud

Our customers are early-stage B2B tech companies

Checkout the demo video on our website or our docs

Your Immediate Projects

Post product updates 5x / week on LinkedIn & X

Weekly spotlights and feature update newsletters

Create product guides, blog posts

Assist our PMM with product launches and videos

About Us

Full team is 30+ people and growing quickly

You'd be under the GTM team which consists of 4 AEs, 1 PMM, and 1 founder

Located in-person in San Francisco

Series A, $20M raised to date

Requirements

You've done the role before and can work autonomously

You're organized, scrappy, and biased toward action

You're a clear, concise writer and able to write in a startup-friendly, "non-corporate" and "non-marketing" tone

1+ years product marketing experience

1+ years working at a B2B SaaS startup

Excited about working at an early stage startup

Excited to work in-person 5x / week in our SF office

Nice to Haves

You have good design sense