Job Description
- Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
- Build custom security policies and application signatures, configured for our client’s needs
- Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
- Provide after hours and weekend on-call support as needed to support maintenance activities
- Analyze logs and events from the solution to perform initial troubleshooting and issue identification
- Work with our Technical Assistance Center to troubleshoot and diagnose support cases
- Maintain the Company's solution and provide mentorship on code upgrades and best practices
- Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope
Qualifications : Must Have :
Must Have :
- Engineer (4+ years’ experience) in professional services or similar function with BS / MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field, or equivalent background
- Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances
- Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, firewalls and security solutions
- Strong TCP / IP networking skills
- Strong dynamic routing skills (BGP, OSPF, etc)
- Experience working with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP / IP, Authentication Protocols (LDAP, RADIUS, SAML, etc.)
- Experience working with URL filtering
- Experience working with Proxy and SSL Decryption
- Experience working with Windows and MAC OS including(debugging, editing Windows Registries, Plist, etc.)
- Experience with one or more of these vendors : Palo Alto Networks NGFW, Cisco, Checkpoint, Juniper (Netscreen), Fortinet products, Symantec / Blue Coat, Zscaler
- Good troubleshooting skills and ability to use tools like tcpdump & Wireshark
- Good written and verbal communication skills with confirmed ability to communicate to senior leaders and technical peers
- Demonstrate ability to work in a cross functional environment which involves coordination with different teams such as Sales / Pre Sales / Product Management / Engineering.
- Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
- Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
- Possess one of more of the following industry certifications : PCNSE, CCNA / CCNP / CCIE
- Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB
- Application Performance Monitoring expertise Response time metrics, Application identification.
- Packet capture analysis / fault isolation and remediation
- In-depth knowledge and deployment experience of SD-WAN and Remote Access technologies.
- Network Security expertise (IPS / IDS, ZBFW, NGFW)
- In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
- Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
- Global-scale network design
- Demonstrable Virtualization experience (VMware / Microsoft / Citrix / Linux KVM)
- Desire to learn on your feet and thrive on the bleeding edge of networking.
Preferred :
- Experience with Prisma Access
- Experience with public clouds like AWS / GCP / Azure
- Scripting and automation development experience
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