Contact Center Representative

A company is looking for a Contact Center Representative.

Key Responsibilities

Schedule patient appointments and handle inbound and outbound calls

Maintain compliance with patient records and verify insurance information

Meet performance metrics while providing quality consumer care

Required Qualifications, Training, and Education

High School Graduate or Equivalent

Previous customer service experience

1+ years of experience in healthcare preferred

Call center experience preferred

Proficiency in computer programs such as Email, PowerPoint, Excel, and Word