Talent.com
Customer Service Representative
Customer Service RepresentativeConduent State & Local Solutions, Inc • Newark, NJ, US
No longer accepting applications
Customer Service Representative

Customer Service Representative

Conduent State & Local Solutions, Inc • Newark, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

\n

\n \n \n \n Description for Internal Candidates\n  \n \n \n \n

\n

\n

\n  \n

\n

\n

\n

\n

\n

\n

\n

\n

\n

\n

Customer Service Representative

\n

Onsite in Newark, NJ

\n

\n

Hourly rate $16.50 / hr, which may be below your state's minimum wage.  Please take this into consideration when applying.

\n

\n

What you get : \n \n

  • Full-time Employment with Benefits day one including paid Holidays.

\n

  • $16.50 / hr
  • \n

  • Bilingual in Spanish $17.50 / hr
  • \n

  • Paid Training
  • \n

  • Great Work Environment
  • \n \n

    Requirements : \n \n

  • Must be at least 18 years of age or older.
  • \n

  • Must have a High School Diploma, or equivalent.
  • \n

  • Must be able to submit to a background check and drug test.
  • \n

  • Must be able to work 10 : 15am to 7 : 15pm any day of the week
  • \n \n

    Summary : \n

    As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

    \n

    \n

    What you will be doing :

    \n \n

  • Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • \n

  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • \n

  • Process required transactions via mainframe or web-based applications.
  • \n

  • Submit research requests in a concise yet accurate manner.
  • \n

  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • \n

  • Communicate effectively in a warm and empathetic manner.
  • \n

  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • \n

  • Provide support to other positions / operations in cases during heavy workloads or absences.
  • \n \n

    People who succeed in this role have :

    \n \n

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • \n

  • Strong work ethic.
  • \n

  • Effective and accurate written and verbal communication skills.
  • \n

  • Effective problem-solving skills.
  • \n

  • Customer Service Experience.
  • \n

  • Can navigate multiple applications and research solutions with ease
  • \n

  • Love helping people and guiding them to the best solution for their issue
  • \n

  • Are excited by innovative technology
  • \n

  • Provide calm conflict resolution and problem solving for frustrated customers
  • \n

  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
  • \n

  • Can commit to 100% attendance for three to five weeks of paid training
  • \n \n

    \n

    \n

    Join a rapidly growing organization that can support your career goals

    \n

    \n

    Apply Today!

    \n

    \n

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $16.50 / hr

    \n

    \n

    \n

    \n

    \n

    \n

    \n

    \n

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    \n

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :   click here to access or download the form.  Complete the form and then email it as an attachment to  FTADAAA@conduent.com.  You may also click here to access Conduent's ADAAA Accommodation Policy.

    Create a job alert for this search

    Customer Service Representative • Newark, NJ, US

    Related jobs
    Customer Service Representative

    Customer Service Representative

    Professional Search Network • Mahwah, NJ, United States
    Full-time
    Answer inbound phone calls in a timely professional.Effectively develop rapport to establish potential client.Timely follow up at Sales Representatives request or. Effective and professional communi...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Representative CSR

    Customer Service Representative CSR

    ELEVANCE NYC • New York, NY, United States
    Full-time
    Manhattan, NY (On-Site) NO REMOTE.Customer Service Representative.Your main goal will be to address inquiries, resolve concerns, and provide top-tier. Assist customers with inquiries and product / ser...Show more
    Last updated: 22 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Clarity Recruiting • Cedar Grove, New Jersey, United States
    Full-time
    Our client, in the food and beverage CPG space, is hiring multiple.Customer Service Representatives.This is a great opportunity to join a fast-paced, collaborative team environment while helping cu...Show more
    Last updated: 5 days ago • Promoted
    Customer Service Representative I

    Customer Service Representative I

    Heidelberg Materials • Sparta, NJ, US
    Full-time
    Heidelberg Materials is one of the world's largest suppliers of building materials.Heidelberg Materials North America operates over 450 locations across the U. Canada with approximately 9,000 employ...Show more
    Last updated: 9 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Viking Packaging • New York, NY, US
    Full-time
    Customer Service Representative (Spec Builder).Hey there! Are you someone who is organized, loves diving into details, managing projects like a pro, and communicating with customers like a champ? I...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative (CLOSING)

    Customer Service Representative (CLOSING)

    U-Haul • Bronx, NY, US
    Full-time
    Customer Service Representative (CLOSING).Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....Show more
    Last updated: 20 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    TradeJobsWorkforce • 10041 New York, NY, US
    Full-time
    As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to p...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    LHH • Edison, NJ, United States
    Permanent
    Customer Service Representative.LHH is partnering with a wellness services organization to hire a Customer Service Representative. This role is fully in office with hours from 9AM to 5 : 30PM with a 3...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Mr. Rooter • Freehold, NJ, US
    Full-time
    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!. Apply today to join the team at Mr.We are looking for the best people...Show more
    Last updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    Fogo de Cho • Elmhurst, NY, US
    Full-time +2
    Customer Service Representative.At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco.Our mission is to ignite ...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    David's Bridal • Paramus, NJ, US
    Part-time
    Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Apple Bank • New York, NY, US
    Full-time
    The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products / services that add value to the customer, perform...Show more
    Last updated: 16 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Council of Industry • New York, NY, US
    Full-time
    Customer Service Representative (Spec Builder).Hey there! Are you someone who is organized, loves diving into details, managing projects like a pro, and communicating with customers like a champ? I...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    IDB • New York, NY, US
    Full-time
    Customer Service Representative.For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we've enjoyed fundamentall...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Vanguard Group Staffing, Inc. • New York, NY, United States
    Full-time
    Customer Service Representative.This is a fully onsite position.The ideal candidate loves talking to people and proactively solving issues. Communicate with customers via phone, email and chat in En...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Robert Half • Woodbridge, NJ, United States
    Full-time
    This is an excellent office-based entry level opportunity for candidates with 1+ years of retail customer service experience (product or tech based). You will be joining a large corporate company wi...Show more
    Last updated: 2 days ago • Promoted
    Selling - Customer Service Representative

    Selling - Customer Service Representative

    Chefs' Warehouse • Bronx, NY, US
    Full-time
    Customer Service Representative.Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can lis...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    conduet • Jersey City, NJ, United States
    Full-time
    The ideal candidate loves talking to people and proactively solving issues.You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts : .App...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Suburban Pest Control • Yonkers, New York, United States
    Full-time
    Quick Apply
    Customer Service Representative.Full-Time - $18-$25 / hour + Commission.Suburban Pest Control is looking for a motivated, friendly, and goal-driven Customer Service Representative (CSR) to join our t...Show more
    Last updated: 30+ days ago
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget Group • Newark, NJ, US
    Full-time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show more
    Last updated: 30+ days ago • Promoted