Customer Service Representative CSRELEVANCE NYC • New York, NY, United States
Customer Service Representative CSR
ELEVANCE NYC • New York, NY, United States
23 days ago
Job type
- Full-time
Job descriptionStrong communication and interpersonal skills. Problem-solving mindset with the ability to think on your feet. Ability to handle stressful situations with professionalism. Detail-oriented and organized. Prior experience in customer service is a plus but not required.
Location : Manhattan, NY (On-Site) NO REMOTE
Job Description :
We are seeking a Customer Service Representative to join our team in Manhattan! In this role,
you will serve as the first point of contact for our customers, ensuring a smooth and positive
experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier
customer support.
Responsibilities :
- Assist customers with inquiries and product / service details.
- Handle customer complaints and provide effective solutions.
- Maintain detailed and up-to-date customer records.
- Work closely with other departments to escalate issues when necessary.
- Participate in ongoing training and improvement initiatives.
Qualifications :
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Customer Service Representative Csr • New York, NY, United States
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