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Service Scheduling Coordinator
Service Scheduling CoordinatorKaeser Compressors USA • Fredericksburg, VA, US
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Service Scheduling Coordinator

Service Scheduling Coordinator

Kaeser Compressors USA • Fredericksburg, VA, US
15 hours ago
Job type
  • Full-time
Job description

Overview

Are you a master at juggling multiple tasks simultaneously in an efficient manner? Then you might be the one we're looking for! We are searching for someone who can plan the work days of our service technicians, handling both scheduled and emergency assignments, and who excels at building relationships. We are the leading compressed air supplier and are now seeking a new team member for our elite Service Coordination Team. If this sounds interesting, please continue reading.

What we do and how we work : We keep the wheels of industry turning – quite literally. Compressed air is the heart of most businesses. Our goal is to ensure customer satisfaction throughout the entire customer journey, which involves effective communication and collaboration across departments and positions. Our vision is to be more than just compressed air experts — we aim to make the industry more energy-efficient. Our motto is "More compressed air for less energy." For us, it's about offering quality products, solutions, and services that can truly make a difference for the customer.

Responsibilities

  • Be the linchpin that unites our technicians and scheduling team : you will organize the technician's workdays, ensuring they run smoothly and productively.
  • Be our front-line customer support : listen to challenges and find solutions.
  • Be responsible for preparations and follow-up work : request parts and equipment for service assignments, follow up on service reports, and prepare for invoicing.

Qualifications

  • Experience in scheduling and comfort working with complex data systems (we work in SAP).
  • Ability to juggle multiple tasks simultaneously and maintain a structured approach to work.
  • Experience in scheduling.
  • Ability to build good relationships. If you enjoy helping customers and colleagues and thrive on detail-oriented work, then this is the job for you.
  • What we can offer

  • A workplace where we laugh a lot : we value fun at work, which builds strong bonds and enhances the customer experience.
  • Become part of a competent team : you will work with skilled professionals across departments.
  • A company that offers first-class service : our service technicians are skilled professionals who deliver the best service and support to our customers.
  • Opportunity for development : we invest in knowledge exchange, courses, and training.
  • Great benefits : as an employee at KAESER, you will be well taken care of.
  • We offer a competitive salary, an excellent benefits package including Profit Sharing and a 401(k) plan as well as a health and wellness program.

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination on the basis of protected veteran status or disability, and prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, or national origin. Covered prime contractors and subcontractors must take affirmative action to employ and advance in employment individuals without regard to these factors.

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    Scheduling Coordinator • Fredericksburg, VA, US

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