Revenue Operations Director

Director of Revenue Operations

The Director of Revenue Operations is a strategic leader responsible for overseeing Revenue Operations and Training and Enablement for the LCH business. This role is crucial to the growth initiatives of the Lennox Commercial HVAC business. The Director will oversee the Sales Operations team, which is responsible for providing strategic insights, managing the commercial excellence journey, owning the opportunity model, designing and implementing customer segmentation, coordinating the marketing funnel, determining resource deployment for the commercial team, allocating quotas, designing compensation plans, and managing other critical data and processes within the team's charter. Additionally, this role includes oversight of the Training and Enablement team, which oversees the creation and execution of sales, product, and technical training programs for the LCH business.

Responsibilities : Sales Operations :

• Oversee Sales Operations by integrating all sales, channel, and service activities into a unified Revenue Operations group. Create synergies to directly drive and support revenue and optimize field organizations.
• Provide strategic leadership to maximize sales, margin goals, and customer satisfaction.
• Utilize key productivity metrics, collaborate with regions for accurate sales planning, and enhance CRM systems to accelerate growth and ensure predictable revenue through unified processes.
• Offer strategic direction on priorities, market trends, systems, reporting, process improvements, and compliance to improve operational performance.
• Oversee quota setting, allocation, and sales compensation design to ensure fairness and appropriateness.

Training and Enablement :

What We Are Looking For

What We Offer

Compensation : This is a salaried exempt role. Factors that may affect starting salary include geography / market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.

Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role : tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to : 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers : The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.