Job Description
Posted Tuesday, December 31, 2024 at 5 : 00 AM
Thank you for applying to one of the most premier places to work in Northeast Florida! People are our greatest asset and we are currently seeking individuals who have a desire to join our team.
Are you ready to lead the way in orchestrating seamless events and elevating corporate gatherings to new heights of excellence? As a Catering & Conference Services Manager at The Lodge & Club, you will be at the forefront of ensuring that our corporate clients and guests experience unparalleled service and world-class events. Join us in shaping the future of corporate gatherings and setting the standard for excellence!
QUALIFICATIONS
EDUCATION : Four-year college degree, with a preferred major in a related field, i.e. Hotel Management, Business or Marketing, or 2 years prior experience in Catering & Conference Services.
TRAINING & EXPERIENCE :
- Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
- Proven experience in conference and catering services management, preferably in the luxury hospitality industry.
- Exceptional organizational and leadership skills.
- Strong interpersonal and communication abilities.
- Proficiency in event planning software and Microsoft Office Suite.
- Ability to manage complex budgets and provide cost-effective solutions.
- Dedication to delivering outstanding service and exceeding client expectations.
- A valid Driver's License is required.
JOB KNOWLEDGE : Proficiency in event administrative work to include banquet event orders, diagrams, and service agreements, along with a solid understanding of luxury hotel and resort operations.
PHYSICAL ABILITIES : This role requires the ability to be on your feet for extended periods and thrive in a fast-paced environment.
DUTIES AND FUNCTIONS
Flexibility : Embrace a flexible schedule, including weekends and holidays, as needed.Punctuality : Consistently arrive on time, presenting yourself in a professional and well-groomed manner.Professional Appearance : Maintain a clean and polished appearance in accordance with our uniform and grooming standards.Continuous Learning : Participate in all mandatory training and safety courses, as well as attend departmental meetings.Event Coordination : Oversee all aspects of conference groups booked by the Sales Department and all assigned inquiries for social catering day events.Revenue Optimization : Finalize event requirements, maximizing revenue through upselling and maintaining effective communication with all hotel departments.Client Liaison : Serve as a liaison between clients and hotel departments, supervising the setup and execution of planned banquet event orders.Billing Accuracy : Verify the accuracy of banquet bills and conduct bill reviews upon event completion.Event Supervision : Supervise the execution of banquet events, ensuring client satisfaction.Meetings & Collaboration : Plan, attend, and participate in meetings with hotel staff and clients.Service Excellence : Uphold the highest standards of service and professionalism, fostering positive relationships with colleagues and clients.Problem Solving : Address challenges and unexpected issues promptly.Communication : Keep the Director of Conference & Catering Services informed of any operational matters that require attention.Hotel Knowledge : Maintain a deep understanding of the hotel's facilities and operational requirements of all departments.Administrative Support : Assist with various administrative tasks as needed.Networking : Attend networking events and become an active member in local organizations / industry associations.Additional Duties : Perform any other duties as assigned by the Director of Conference & Catering Services.The above description reflects the general details considered to describe the principal functions of the job. Management reserves the right to alter the above requirements at any time.
BENEFITS :
Paid Vacation / Holiday / SickFull Medical / Dental / Vision / STD / LTD / Life and more.Paid Basic Life InsuranceMatching 401KJoin The Lodge & Club Ponte Vedra Beach and be a part of a team dedicated to creating exceptional experiences for our guests. The Lodge & Club is an Equal Opportunity Employer and a Drug-Free Workplace.
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