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CONFERENCE SERVICES - CATERING MANAGER
CONFERENCE SERVICES - CATERING MANAGERGate Hospitality Group • Holiday, FL, US
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CONFERENCE SERVICES - CATERING MANAGER

CONFERENCE SERVICES - CATERING MANAGER

Gate Hospitality Group • Holiday, FL, US
14 hours ago
Job type
  • Full-time
Job description

Job Description

Posted Tuesday, December 31, 2024 at 5 : 00 AM

Thank you for applying to one of the most premier places to work in Northeast Florida! People are our greatest asset and we are currently seeking individuals who have a desire to join our team.

Are you ready to lead the way in orchestrating seamless events and elevating corporate gatherings to new heights of excellence? As a Catering & Conference Services Manager at The Lodge & Club, you will be at the forefront of ensuring that our corporate clients and guests experience unparalleled service and world-class events. Join us in shaping the future of corporate gatherings and setting the standard for excellence!

QUALIFICATIONS

EDUCATION : Four-year college degree, with a preferred major in a related field, i.e. Hotel Management, Business or Marketing, or 2 years prior experience in Catering & Conference Services.

TRAINING & EXPERIENCE :

  • Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
  • Proven experience in conference and catering services management, preferably in the luxury hospitality industry.
  • Exceptional organizational and leadership skills.
  • Strong interpersonal and communication abilities.
  • Proficiency in event planning software and Microsoft Office Suite.
  • Ability to manage complex budgets and provide cost-effective solutions.
  • Dedication to delivering outstanding service and exceeding client expectations.
  • A valid Driver's License is required.

JOB KNOWLEDGE : Proficiency in event administrative work to include banquet event orders, diagrams, and service agreements, along with a solid understanding of luxury hotel and resort operations.

PHYSICAL ABILITIES : This role requires the ability to be on your feet for extended periods and thrive in a fast-paced environment.

DUTIES AND FUNCTIONS

  • Flexibility : Embrace a flexible schedule, including weekends and holidays, as needed.
  • Punctuality : Consistently arrive on time, presenting yourself in a professional and well-groomed manner.
  • Professional Appearance : Maintain a clean and polished appearance in accordance with our uniform and grooming standards.
  • Continuous Learning : Participate in all mandatory training and safety courses, as well as attend departmental meetings.
  • Event Coordination : Oversee all aspects of conference groups booked by the Sales Department and all assigned inquiries for social catering day events.
  • Revenue Optimization : Finalize event requirements, maximizing revenue through upselling and maintaining effective communication with all hotel departments.
  • Client Liaison : Serve as a liaison between clients and hotel departments, supervising the setup and execution of planned banquet event orders.
  • Billing Accuracy : Verify the accuracy of banquet bills and conduct bill reviews upon event completion.
  • Event Supervision : Supervise the execution of banquet events, ensuring client satisfaction.
  • Meetings & Collaboration : Plan, attend, and participate in meetings with hotel staff and clients.
  • Service Excellence : Uphold the highest standards of service and professionalism, fostering positive relationships with colleagues and clients.
  • Problem Solving : Address challenges and unexpected issues promptly.
  • Communication : Keep the Director of Conference & Catering Services informed of any operational matters that require attention.
  • Hotel Knowledge : Maintain a deep understanding of the hotel's facilities and operational requirements of all departments.
  • Administrative Support : Assist with various administrative tasks as needed.
  • Networking : Attend networking events and become an active member in local organizations / industry associations.
  • Additional Duties : Perform any other duties as assigned by the Director of Conference & Catering Services.
  • The above description reflects the general details considered to describe the principal functions of the job. Management reserves the right to alter the above requirements at any time.

    BENEFITS :

  • Paid Vacation / Holiday / Sick
  • Full Medical / Dental / Vision / STD / LTD / Life and more.
  • Paid Basic Life Insurance
  • Matching 401K
  • Join The Lodge & Club Ponte Vedra Beach and be a part of a team dedicated to creating exceptional experiences for our guests. The Lodge & Club is an Equal Opportunity Employer and a Drug-Free Workplace.

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    Catering Manager • Holiday, FL, US

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