Talent.com
Shift Leader
Shift LeaderPopeyes • Pueblo, CO, US
Shift Leader

Shift Leader

Popeyes • Pueblo, CO, US
30+ days ago
Job type
  • Full-time
Job description

Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence.

Essential Functions

  • Develop Servant Leaders-Puts your people and restaurant first-not yourself
  • Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Popeyes
  • Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

Responsibilities

  • Coaches, trains and develops team members around processes and procedures at each station
  • Actively participates in team huddles offering great ideas
  • Consistently thanks the team and celebrates success
  • Serves as a role model and coaches Brand service behaviors
  • Fixes bottlenecks, calls chicken drops and monitors Speed of Service
  • Makes sure the restaurant is welcoming and clean
  • Spends time with the guests in the dining room doing table touches throughout the shift
  • Supports the team to resolve guest concerns quickly
  • Ensures product quality and all standards are met on their shift
  • Provides ideas to the restaurant General Manager to improve guest metrics and feedback
  • Leads each shift by delegating duties, assigning tasks, and following up with all team members
  • Must be proficient in each are of the restaurant to assist when necessary
  • Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met
  • Ensures accuracy of inventory and waste tracking
  • Reviews and approves invoices and inter-store transfers (ISTs)
  • Checks people charts and production planning and makes necessary adjustments
  • Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift

Additional Eligibility Qualifications

  • Excellent guest service skills required
  • Ability to work in a fast-paced environment
  • Ability to communicate effectively with guests and team members
  • Ability to resolve issues in compliance with Popeyes’ standards
  • Must have a friendly and courteous demeanor
  • Is a team player
  • Must have reliable transportation
  • Must be able to take direction and feedback professionally as well as delegate responsibilities
  • Able to work days, nights, weekends, and holidays

Physical Demands

  • Must be able to lift up to 50 pounds of force frequently to move objects
  • Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds
  • Consistently handles product preparation
  • Ability to kneel to utilize proper lifting procedures and to open safe
  • Consistently lifts for product preparation, stocking and inventory

COLORADO APPLICANTS : $15-16/ HR

Create a job alert for this search

Shift Leader • Pueblo, CO, US

Similar jobs

Shift Leader

Panda Restaurant GroupPueblo, CO, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more

Client Solutions Manager

Slice Merchant ServicesFountain, CO, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Taco Bell Shift Manager

Taco BellPueblo, CO, United States
Full-time

Taco Bell Shift Manager Pueblo, CO Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we want you to joi...Show more

 • Promoted

Roto Mold Operator (Manufacturing Technician 1) - 3rd Shift

Integrated Polymer SolutionsFountain, CO, US
Full-time +1

RMB Products is seeking a Chemical Rotational Molding Operator who is responsible for operating and maintaining Roto-mold equipment to produce quality products.The Operator ensures products are pro...Show more

 • Promoted • New!

Shift Leader (P1-1381559-1)

Panda Restaurant GroupPueblo, CO, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...Show more

 • Promoted

Shift Manager

Arby'sFountain, CO, US
Full-time +1

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other...Show more

Kitchen Leader

Chipotle Mexican GrillPueblo, CO, United States
Full-time

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face...Show more

 • Promoted

Crew Member - Colorado Springs Region

Baskin-RobbinsFountain, CO, United States
Part-time

Crew Member: QUALITY BRAND GROUP LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'.Quality Brand Group is a multi-store franchisee with a number of Dunkin' loca...Show more

 • Promoted

Shift Manager

Burger KingPueblo, CO, USA
Full-time
Quick Apply

Grow your career with a company that rewards you for your dedication, commitment, and performance.You will support the Restaurant Manager in operating a million-dollar plus business focused on deli...Show more

Area Supervisor

Ross Stores, IncPueblo, CO, United States
Full-time

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show more

 • Promoted

8211 Shift Lead

Domino's PizzaFountain, CO, United States
Full-time

Company Description Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working environment.Job Description We are seeking a dedicated and results-driven Shi...Show more

 • Promoted

General Manager

RB American GroupPueblo, CO, United States
Full-time

Manager, you will provide vision and leadership to Team Members, Shift Managers, and Assistant Managers to ensure each customer's expectations are exceeded every visit.You will be responsible for a...Show more

 • Promoted

Manager, Claims Operations - Core & Express - Leadership in Member-Centric Service (COLORADO SPRINGS)

USAAFountain, Colorado, United States
Full-time

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military...Show more

 • Promoted

Shift Manager

Pizza HutFountain, CO, United States
Full-time

Working at Pizza Hut® is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.If you're ready to take the next step in your career...Show more

 • Promoted

Shift Leader - Colorado Springs Region

Quality Brand GroupFountain, Colorado, United States, 80817
Full-time

If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'.Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, N...Show more

Crew Team Member up to $15.16 hour

McDonald'sFountain, CO, United States
Full-time +1

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA.This franchisee owns a license to use McDonald's logos and food products, f...Show more

 • Promoted

Shift Supervisor

KFCPueblo, CO, US
Full-time

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards.You'll take charge, resolving customer concerns and ensuring every ...Show more

Restaurant Delivery - Start Earning Quickly

DoorDashFort Carson, CO, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more