Title : Senior Manager, Operations Planning & Analytics
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Location : New York, NY (Hybrid – 4 days onsite)
Salary : $145,000-165,000 base + bonus
Industry : Jewelry
Contact : alley.williams@forsythbarnes.com
This is a full-time position, not eligible for C2C / C2H and not eligible for sponsorship / visa transfer.
About the Company
Our client is an industry innovator at the intersection of jewelry and technology, delivering advanced e-commerce and supply chain solutions. Their platform connects manufacturers, retailers, and consumers to create a seamless, data-driven diamond buying experience.
Role Overview
The Senior Manager, Operations Planning & Analytics is a strategic leader who will bridge operations, finance, and merchandising. This role oversees high-level planning deliverables, leads an analytics team, contributes to digital transformation, and drives AI / ML integration into operational planning.
Key Responsibilities
Planning & Analytics Leadership
- Lead Demand & Inventory Fulfillment Planning within the S&OP framework.
- Apply advanced statistical methods and AI / ML models to build rolling forecasts (85%+ accuracy).
- Design scenario-planning frameworks with risk assessments and mitigation strategies.
- Translate complex data into executive-level insights and recommendations.
- Establish real-time dashboards for KPIs across sales, inventory, forecast accuracy, and operations.
Cross-Functional Collaboration
Partner with merchandising, finance, operations, manufacturing, and commercial teams to align plans with revenue / margin targets.Guide weekly S&OP meetings and monthly integrated business reviews.Synthesize inputs into cohesive strategic presentations for senior leadership.Work with commercial teams on pricing strategy and promotional performance analysis.Technology, AI / ML, & Digital Transformation
Direct the selection and implementation of planning systems (e.g., SAP IBP, Anaplan).Collaborate with IT / Engineering to automate reporting and enhance infrastructure.Lead the transition from Excel-based methods to cloud-based planning solutions.Advance AI / ML integration and monitor model performance.Uphold data governance standards and data-quality assurance.Inventory & Supply Chain Optimization
Implement inventory optimization strategies to balance service levels and capital efficiency.Plan seasonal collections and market-specific product releases for luxury segments.Conduct competitive intelligence and market trend analysis.Develop contingency plans, early-warning systems, and crisis-response protocols.Drive Lean / Six Sigma initiatives to reduce planning cycle time.People Leadership
Manage and mentor a team of 2–3 planners, analysts, and data scientists.Set OKRs, oversee high-impact projects, and cultivate a culture of continuous development.Build organizational capabilities in advanced analytics and AI / ML applications.Support career development and succession planning.Requirements
Bachelor's in business, Finance, Engineering, Supply Chain, Operations Research, or related field.10+ years in operations planning, supply chain analytics, or demand planning.3+ years managing direct reports.Experience in luxury goods, premium consumer brands, or upscale retail (preferred).Strong S&OP leadership and cross-functional project management.Proven digital transformation and technology implementation success.MBA or related Master's preferred.APICS / ASCM (CPIM, CSCP) strongly recommended; data science or Lean Six Sigma certifications valued.Advanced Excel skills (including VBA).Proficiency with R, Python, or SAS.Experience with Tableau, Power BI, or equivalent BI tools.Familiarity with SAP IBP, Anaplan, or JDA / Blue Yonder; SQL / Snowflake / BigQuery beneficial.Strong strategic thinking, analytical problem-solving, and communication skills.Ability to operate effectively in global, fast-paced, and ambiguous environments.Customer-centric mindset aligned with luxury retail expectations.Benefits
Flexible hybrid work environment.Generous PTO.Medical, dental, vision, and prescription coverage.401(k) with company match.FSA / HSA options.Tuition reimbursement.Employee product discounts.Parental leave.Life insurance.Why Apply
This position offers the opportunity to join a dynamic, tech-forward organization shaping the future of the jewelry industry. You'll drive high-impact initiatives, mentor rising talent, and lead transformational planning capabilities in a fast-paced NYC environment.