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Cocktail Server (PART TIME)
Cocktail Server (PART TIME)Delaware Park Casino & Racing • Wilmington, DE, US
Cocktail Server (PART TIME)

Cocktail Server (PART TIME)

Delaware Park Casino & Racing • Wilmington, DE, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

JOB RESPONSIBILITIES :

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
  • Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet.
  • Circulates throughout the area assigned, actively observing guest, providing assistance and service as necessary.
  • Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions thru the POS systems.
  • Prepares all settlement paperwork in a consistent and organized manner.
  • Responsible to complete all side work and cleaning of Outlet in an efficient, accurate, and timely manner.
  • Responsible to inventory and restock items as needed based pre-determined levels.
  • Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
  • Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law.
  • Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and / or guests.
  • Performs all other duties as assigned.

JOB REQUIREMENTS :

  • Previous wait staff experience preferred.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Must possess an ABC Servers card and / or Tips equivalent.
  • Knowledge of Point Of Sales operating systems preferred.
  • Act with discretion and maintain confidentiality in handling sensitive information.
  • Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
  • Must be able to walk and stand for at least a full eight (8)-hour shift.
  • Must be able to lift, up to 25 lbs. in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and / or bright lighting and variation of climate control.
  • Ability to work in a fast-paced environment and effectively communicate with guests, co-workers and management is mandatory.

    • Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management

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    Cocktail Server • Wilmington, DE, US