Customer Service Team Lead / Supervisor

Job Description

Job Description

CMP Global, a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Team Lead to join the Suffolk, Virginia team on a full-time permanent basis. Reporting to the Corporate Customer Service Manager, the Customer Service Team Lead is responsible for providing an exceptional customer experience to our internal and external customers. They also act as a liaison, provide product / services information and resolve any emerging problems that our customers might face with accuracy and efficiency. Support their direct reports and ensure each team member is fully trained.

Benefits :

• $45,000 to $50,000
• Competitive salary
• Full time permanent position
• Extended Benefits Plan (Vision / Dental / Prescription / etc.), 401K
• 2 week vacation to start and 12 paid holidays
• Annual summer outing, monthly luncheon, December Christmas party
• Continued improvement training
• And much more!

Responsibilities :

Requirements :

Hours

CMP values diversity and encourages applications from all qualified individuals who are legally entitled to work in the US. We welcome applications from candidates with disabilities, and accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact Human Resources at careers@cmpgroup.net. We thank all applicants for their interest and advise that only those selected for an interview will be contacted.