Customer Service Team Specialist

A company is looking for a Customer Service Team Specialist with English PM.

Key Responsibilities

Assures high-quality service and interactions with customers as part of the customer service team

Coordinates the Customer Service Team to deliver best-in-class services and supports management with personnel and strategic planning

Participates in daily operations, managing team workload, and monitoring performance to ensure service quality

Required Qualifications

Master's degree in business administration, supply chain, or a related field

3+ years of professional experience in a similar position

Very good knowledge of the ERP SAP system

Strong customer focus with entrepreneurial drive

Fluent in English