Talent.com
Member Services Representative

Member Services Representative

Connexus Credit UnionBakersfield, CA, US
1 day ago
Job type
  • Full-time
Job description

Connexus Credit Union Job Opportunity

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an amazing benefits package :

  • 20 days of paid time off and 8 paid holidays
  • 16 hours of paid Volunteer Time Off
  • 401K Retirement with up to 6% employer match
  • Excellent Health, Dental, Vision insurance, including multiple plan options
  • Health Savings Account with generous employer contributions
  • Employer paid Life insurance, Short-Term and Long-Term Disability
  • Tuition Reimbursement from $4,000 - $7,000 per calendar year
  • Robust Learning and Development program that includes an annual professional development stipend

Starting wage of $16.50 / hr and higher based on prior experience!

Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best.

Responsibilities :

  • Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes.
  • As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals.
  • Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence.
  • Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies.
  • Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures.
  • Operate and balance cash drawer daily with minimal balancing errors.
  • Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel.
  • Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality.
  • Achieve individual performance goals as assigned and positively contribute to branch goal attainment.
  • Take initiative for your personal development and stay informed of all credit union products, services and procedures.
  • Position Requirements :

  • Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is required.
  • 1+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred.
  • Follows established routines under close supervision.
  • Uses normal courtesy and workplace professionalism. Interacts with co-workers and members. Demonstrates behaviors that support our values and culture.
  • Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude.
  • Ability to be entrusted with the handling of confidential and personal matters and to remain calm under pressure.
  • Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment.
  • Connexus Credit Union's Employer Recognitions :

  • 2024 Best in Class Employer, Gallagher
  • 2025 Best Place to Work in IT, Computer World
  • Equal Opportunity Employer / Disabled / Veterans / 41 CFR 601.4, 41 CFR 60-1.35

    Create a job alert for this search

    Member Service Representative • Bakersfield, CA, US

    Related jobs
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessBakersfield, CA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale CorporationBakersfield, CA, US
    Full-time
    Processes member sign ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability.Issues replac...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionBear Valley Springs, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 4 days ago
    • Promoted
    Receptionist - State Farm Agent Team Member

    Receptionist - State Farm Agent Team Member

    Julie Franks - State Farm AgentTaft, CA, US
    Full-time
    Julie Franks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients.We are currently seeking a dynamic individual to join our team as a Reception...Show moreLast updated: 30+ days ago
    • Promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border ProtectionStallion Springs, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce93380 Bakersfield, CA, US
    Full-time
    Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative. Deliver outstanding service to customers and colleagues.Ensur...Show moreLast updated: 30+ days ago
    • Promoted
    seasonal replenishment service team member

    seasonal replenishment service team member

    MichaelsBakersfield, CA, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're Looking For.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show moreLast updated: 2 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeArvin, CA, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 2 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataArvin, CA, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 2 days ago
    Service Champion

    Service Champion

    Taco BellBakersfield, CA, US
    Full-time
    We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaBakersfield, CA, United States
    Part-time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...Show moreLast updated: 30+ days ago
    • Promoted
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by AlmediaArvin, CA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 2 days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionPine Mountain Club, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border ProtectionStallion Springs, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 4 days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionStallion Springs, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionBear Valley Springs, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Manager of Member Services

    Manager of Member Services

    Personify HealthBakersfield, CA, US
    Full-time
    Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and thei...Show moreLast updated: 1 day ago
    • Promoted
    Sales Associate - Spencer's

    Sales Associate - Spencer's

    Spencer'sTaft, CA, US
    Full-time
    Benefits include : Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibilit...Show moreLast updated: 30+ days ago